Assistant Adjudicator

Ziyana Business Consulting; Pretoria; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A consulting firm in the finance sector is seeking an Assistant Adjudicator to ensure thorough case management and legal analysis within the public and finance industries. The ideal candidate will hold a Law Degree and possess experience in the retirement funds industry. Responsibilities include drafting legal documents, managing complaints, and attending Tribunal sessions. This role offers an opportunity to contribute to legal processes in a performance-driven environment.

Qualifications

• Admitted Attorney knowledge and understanding of appropriate legislative and regulatory frameworks.
• 5 years' experience in the retirement funds industry - administration, management, or regulation.
• Experience in the financial services sector is an advantage.

Responsibilities

• Ensure proper investigations of all key issues in a complaint.
• Draft determinations - medium volume, high quality.
• Attend Tribunal as an assessor.
• Maintain a proper record of all complaints allocated.

Skills

Legal research

Ability to assess and investigate facts

Draft legal documents

Education

Law Degree (BCom Law, BA Law, LLB)

Job description

Job Description

Our clients in the Public and Finance Industry are looking for an Assistant Adjudicator to join their performance driven team.

If you meet the below requirements, do not hesitate to submit your CV for consideration.

Duties and Responsibilities

• Case Management: Ensure proper investigations of all key issues in a complaint.
• Draft determinations – medium volume, high quality. Ensure that Determinations are properly drafted for submission and check the factual and legal accuracy of the drafts.
• Corrections and resubmission of drafts where necessary.
• Ensure that all legal principles are correctly identified, substantiated and applied during analysis.
• Produce bundles for submission to Tribunal.
• Attend Tribunal as an assessor.
• Handle any queries received via calls, walk‑ins or emails.
• Verification of files statistics.
• Draft OJ's and Settlements ≪ OPFA staff members are measured in line with the following organizational values: Personal Development, Client Orientation and Customer Focus, Communication and Interaction, Team Work.
• Receive investigation file and identify areas that require further investigation to dispose of a complaint, request further information from parties to a complaint where required, identify the need for and request expert reports in appropriate matters, and engage with parties to a complaint concerning the administrative aspects of the file / investigation.
• Ensure procedural fairness requirements are adhered to.
• Maintain a proper record of all complaints allocated, including a record of all correspondence relating to a complaint, proof of service, telephone calls, emails, etc.
• Ensure all information is captured and processed on the OPFA case management system.
• Prepare and submit quality draft determinations to the Team Leader within set timelines in accordance with daily, weekly, and monthly targets, attend to corrections on reviewed drafts.
• Correctly identify out‑of‑jurisdiction matters.
• Draft settlement and out‑of‑jurisdiction letters for approval by the Team Leader.
• Assist with projects / ad hoc tasks as and when required.
• Submit weekly and monthly statistics to the Team Leader.
• Prepare records for the Financial Services Tribunal or High Court.

Requirements

• Law Degree, i.e. BCom Law, BA Law, or LLB (Bachelor of Laws) LLB degree.
• Admitted Attorney knowledge and understanding of the appropriate legislative and regulatory frameworks.
• (PPPFA etc.) 5 years' experience in the retirement funds industry – administration, management, or regulation.
• Knowledge and understanding of the appropriate legislative and regulatory frameworks.
• Ability to assess and investigate facts, interpret legislation, and draft legal documents.
• Legal research.
• Experience in the financial services sector will be an added advantage.
• Knowledge and understanding of PFA regulations.