Asset Financing Consultant

Imasfinance Co-Operative (Ltd); Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services institution in Centurion is seeking candidates for a role in their Digital Channels Sales Contact Centre, focused on selling pension-backed home loans and other loan products. Qualified individuals will establish and maintain customer relationships, conduct assessments, and deliver exceptional service. Ideal applicants will have a Matric with Commercial/Accounting and a FAIS recognised qualification along with 2 years of experience in the financial industry.

Qualifications

• 2 years operational experience within a financial or banking industry.
• Valid Driver's License Code 8 / Code EB required.
• Essential computer literacy in MS Office.

Responsibilities

• Sell pension-backed home loans and other asset financing products.
• Conduct customer affordability assessments.
• Liaise with customers and stakeholders.

Skills

Pension-backed loans

Customer service delivery

Sales & Marketing

Negotiate and communicate effectively

Computer literacy (MS Office, Excel)

Education

Matric with Commercial / Accounting

FAIS Recognised Qualification

Job description

Job Description

An exciting opportunity exists at iMasFinance Cooperative Limited in Centurion to fill the above position in our Digital Channels Sales Contact Centre. Preference will be given to qualifying candidates from the designated groups, in support of the iMasFinance transformation strategy.

Job Purpose

To establish and maintain customer and business relationships, render banking‑related support services in order to promote and sell pension‑backed home loans, other asset financing and loan products (i.e. secured and unsecured loans), and value added products through a contact centre and other digital technologies.

Job Outputs

• Sales of Pension‑backed home loans and other asset financing and loan products, and value‑adding products
• Up‑selling & cross‑selling other iMasFinance products
• Liaise with members / customers, employer groups, and other stakeholder in the value chain
• Conduct customer affordability and repayment ability assessments
• Analyse customer financial position and recommend solutions
• Conclude sales deals, process & finalize loan applications
• Identify possible risk and communicate to relevant parties
• Efficient and effective member / customer service delivery and experience
• Retain and maintain relationships with existing members / customers and stakeholders
• Establish new member / customer and stakeholder relationships

Qualifications & Experience

• Matric with Commercial and / or Accounting (Essential)
• FAIS Recognised Qualification or Certificate for Representatives (Essential)
• Valid Driver's License Code 8 / Code EB (manual transmitted vehicle) (Essential)
• Computer Literacy-MS Office (Essential)
• 2 years' operational experience within a financial / banking industry

Knowledge and Skills

• Pension‑backed loans, asset financing and other loan / financing / value adding products
• Understands Contact Centre and Digital Technology Sales
• Customer experience and service delivery
• Quality assurance
• Sales & Marketing
• Customer Retention processes and procedures
• Exceptional Financing knowledge
• Applicable legislation in financial services industry e.g. FAIS and NCA knowledge
• Financial industry and Market knowledge
• Computer literacy (MS Office, Excel)
• Communication, selling, negotiation, telephone and interpersonal skills