Schauenburg Systems is dedicated to providing equal employment opportunities. We strongly encourage EE candidates and individuals with disabilities to submit their applications.
Job Purpose
Supervise technicians in a specific area of specialized work to ensure conformance with established guidelines, methods, procedures and policies.
Accomplishes employee job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results and upgrading of employees through career and succession planning.
Responsibilities
Technical
- Installation, repairing, certification and technical support of electronic products and systems to the highest technical and safety standards on the specified mine/s.
- Set up and test units to meet specified requirements.
- Quality check all work as per company quality policy.
- Troubleshoot problems to determine root cause and recommend corrective action.
- Ordering and maintaining stock.
- Maintain electronic equipment and software, according to company standards; if necessary send to head office for repairs and follow through until product returned to site.
- Report and record further maintenance requirements.
- Cost control.
- Control technical employees' rosters and ensure all are on site; if absent arrange replacements/standby.
- New projects.
- Operate hand tools and small power tools and understand their use and function.
- Housekeeping.
- Any other reasonable duties given by your direct supervisor or manager.
Support
- Liaise with other technical employees and customers on the site to support quality and safety of work and that contractual obligations are met.
- Keep supervisor updated of all unresolved or potential problems that would negatively affect the customer or our company.
- Provide feedback on a regular basis to Technical Coordinator and Supervisor.
- Provide support to the coordinator on assignments and works in other departments and/or miscellaneous assignments as instructed.
- Develop customer relations.
- Complete required documentation, reports and paperwork for the mine, customers and Technical Coordinator / Supervisor.
Health and Safety
- Adhere to all customer safety regulations at all times.
- Adhere to specific risk assessment before commencing daily tasks.
- Ensure medical and inductions are valid.
Minimum Requirements
- N6 electronics/ trade test
- Management Diploma
- 6-8 years experience as a Technician
- 6-8 years experience in electronics (hardware and software) and IT (hardware, networks and software)
- 3–5 years experience in a leadership role
- PDS experience – advantage
- Supervisory skills
- Knowledge of company product
- Good computer skills (Microsoft package)
- Knowledge of the Labour Relations Act
- Knowledge of training and supervisory techniques
- Knowledge of company policy and procedures
- Valid driver’s license
- Own vehicle
Skills and Attributes
- Achievement
- Flexibility: being open to change as an opportunity and adjusting to new situations
- Challenging Goals: Demonstrates high expectations by setting challenging goals for himself or herself
- Initiative: Takes initiative and goes above and beyond typical expectations
- Follow through: Follows through on commitments and promises with an appropriate sense of urgency
- Resilience: Demonstrates perseverance through significant challenges to reach goals
- Continuous Learning
- Learning: Takes responsibility for behaviour, mistakes, and results, learns from successes and failures, and teaches others to do the same
- Improvement: Continuously and humbly seeks opportunities for personal and organizational improvement
- Innovation: Values and encourages creative and innovative ideas
- Sharing: Contributes to a culture of sharing effective practices within the organization and across the organization network
- Critical Thinking and Problem Solving
- Gathering Information: Gathers information from multiple relevant sources and stakeholders when problem‑solving
- Decision-Making
- Routine: Makes and implements routine decisions in a timely manner
- Communicating: Timely conveys decisions to relevant stakeholders and takes follow‑up actions to support decisions
- Planning and Execution
- Prioritizing: Manages time and resources effectively, periodizing efforts according to organizational goals
- Accountability: Regularly compares actual progress to planned milestones and adjusts plans accordingly, holding self and others accountable for achieving intended outcome
- Stakeholder Management
- Networking: Seeks opportunities to work with a wide range of individuals and organizations to achieve common goals and better outcomes
- Developing relationships: Develops mutually beneficial relationships and partnerships based upon trust, respect, and achievement of common goals
- Trust: Gains the trust of key stakeholders by active listening and seeking to understand their views and needs
- Respect and Appreciation: Consistently demonstrates respect and appreciation for others by empathizing, valuing their time and contributions being available and responsive to their needs
- Communication
- Listening: Listens attentively, seeks to understand other’s point of view and confirms understanding
- Writing: Writes clearly, concisely and persuasively. Uses correct grammar, vocabulary and a tone that is appropriate to the message and audience
- Speaking: Speaks in a compelling and articulate manner, adapting communication content and style to different audiences and venues
- Impact and Influence
- Adapting Style: Adapts personal leadership style/approach to influence others
- Motivation Action: Stimulates others to take action and accomplish goals, even when no direct reporting relationship exists
- Self‑Awareness: Insight: Understands his/her own strengths and weaknesses
- Balancing strengths and weaknesses: Balances personal strengths and weaknesses with the strengths and weaknesses of others
- Seeking growth: Seeks constructive feedback and other opportunities for self‑development
- Cultural Competence
- Inclusiveness: Creates an inclusive environment that respects the culture of employees
- Working Cross‑culturally: Communicates and works effectively with those from diverse background
- Direction‑settings: Inspiring others: Inspires and gains the commitment of others toward the vision, mission, values and organizational goals
- Modelling: Models organizational values and strong character at all times
- Team Leadership
- Delegation: Delegates tasks to appropriate individuals or groups
- Collaboration: Promotes collaboration among team members, encourages others to cooperate and coordinate efforts
- Encouraging Initiative: Encourages others to proactively solve problems and take initiative
- Conflict: Models and encourages others to manage conflict openly and productively
- Meetings: Leads team meetings
- Celebrating team: Prioritizes team morale and productivity, celebrating team accomplishments
- Performance Management
- Setting Goals: Filters down goals with employees that align with organization vision, mission, values, and goals
- Feedback: Consistently coaches others toward goals, recognizes accomplishments, and provides timely, relevant, and constructive feedback
- Accountability: Holds employees and teams accountable for achieving their goals and for modelling organizational values and strong character
- Evaluation: Evaluates performance regularly, identifying leading needs
- Talent Development Recruitment and Selection: Selects highly effective employees on‑the‑job developments: Places individuals in roles and assignments that contribute to personal and career development.
All applicants who meet the minimum requirements and wish to apply should do so on or before 14 November 2025 at 12:00.
Consider your application unsuccessful should you not hear from us within 3 weeks.