Area Segment Manager

Absa Group; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading African bank located in Sandton seeks an experienced professional to formulate tactical strategies and manage a team. Responsibilities include coaching team members, ensuring compliance with regulations, and enhancing customer experience. Ideal candidates should possess National Diplomas in Business and related fields, alongside a strong background in management. This position offers the opportunity to contribute to the bank's growth and the empowerment of the African community.

Responsibilities

• Coach, mentor and manage team members toward driving business objectives.
• Fulfil all activities in adherence to relevant control and compliance requirements.
• Manage performance and service standards translating strategy into objectives.
• Seek to improve ways of working and support an empowering climate within the team.
• Provide service excellence and achieve customer satisfaction.

Skills

People Management

Compliance and Risk Management

Business Management

Collaboration

Customer Experience

Education

National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

Job description

Overview

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Business Management: Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Customer Experience: To provide service excellence and achieve customer satisfaction

Education

National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised