Area Manager - Security

Tsebo Solutions Group; Johannesburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading security solutions provider in Johannesburg is seeking a Security Operations Manager. The role involves managing security operations, controlling costs, and ensuring compliance with health and safety standards. Strong leadership, communication, and conflict resolution skills are essential. Candidates must have a Grade 12 qualification and relevant security certifications. This position offers opportunities for professional growth and development.

Qualifications

• At least 2 years of experience working with Online Intelligence System (Ciims).
• Valid driver’s license required; own vehicle is an added advantage.

Responsibilities

• Manage the Security Operations in accordance with site specifications.
• Control overtime caused by unplanned absenteeism.
• Conduct regular performance assessments.

Skills

Leading and Managing of subordinates

Disputes Resolution & Managing Conflict

Verbal & Written Communication

Management of Labour relations

Working knowledge of financial statements

Extensive knowledge of Online Intelligence System (Ciims)

Education

Grade 12 or an equivalent qualification

Security Management Certificate / Diploma

PSIRA Grade A certificate

Online Intelligence Training Certificate

Job description

Duties & Responsibilities

• Manage the Security Operations in accordance with site specification & PSIRA standands
• Reduce unplanned absenteeism to ensure maximum site coverage
• Control overtime that is caused by unplanned absenteeism
• Prevent claimants against the Company through regular assessment of customer risks
• Ensure that all services provied are invoiced accuatley and paid for on time
• Hold regular meetings with the service providers and ensure that reports are prepared to assist the Security Director during contract review meetings ISO 9001; 14001 & 45001 – SOMS Quality, Environmental and Health & Safety Standards
• Adhere to the Thorburn Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies and Procedures as applicable to this position Ad Hoc
• Any reasonable action requested by management
  
  

Control

• Direct Wage control (manage overtime)
• Contract contribution in line with budget forecast
  
  

Effective Organisation

• Analyse staff turnover to ensure porper allocation of employee in line with contract/site requirements
• Effective management rosters and shift patterns in accordance with PRP
• Management of time & attendance (overtime, annual and sick leave)
  
  

Supervision

• Provide for employee engagement platforms including parades attendance
• Conduct regular performance assessment and give corrective feedback on all subordinate employees
• Maintain discipline of employees in accordance with code of conduct and related legislation
• Deploy Psira registered officers at teh sites
• Ensure that armed response officers under one's supervision are certified in accordance with Regulation 21
  
  

Retain clients by delivering customer service in accordance with SLAs

• Conduct regular service audits and implement corrective actions where there are gaps
• Resolve customer queries speedily
• Maintain an open communication with clients in line with in line with escalation procedure
  
  

Skills and Competencies

• Leading and Managing of subordinates
• Disputes Resolution & Managing Conflict
• Verbal & Written Communication
• Management of Labour relations
• Working knowledge of financial statements
• Extensive knowledge and at least 2 years and above working with Online Intelligence System (Ciims)
  
  

Qualifications

• Grade 12 or an equivalent qualification
• Security Management Certificate / Diploma
• PSIRA Grade A certificate
• Valid driver’s license required; own vehicle considered an added advantage.
• Online Intelligence Training Certificate