Area Manager - Cape Town

Ecowize; South Africa; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading cleaning services provider is seeking an experienced Area Manager to oversee operations in Cape Town. The role requires strong leadership and a passion for key account management, focusing on operational excellence and compliance with health and food safety standards. The successful candidate will build relationships with customers and manage Site Managers to ensure a food-safe environment.

Qualifications

• Proven leadership experience in managing cleaning operations.
• Strong background in key account management.
• Ability to manage operational risks and compliance.

Responsibilities

• Maintain and build strong relationships with customers.
• Plan and execute business strategy to expand in the region.
• Lead and manage Site Managers to ensure food safety.

Skills

Leadership

Account Management

Risk Management

Operational Excellence

Customer Relations

Job description

Overview

Ecowize is looking for a skilled and competent Area Manager to join the Ecowize Group to oversee cleaning operations in Cape Town. If you are a natural leader and you have a passion for operations combined with key account management, this is the role for you.

The purpose of this role is to ensure the profitability of all sites within the portfolio by managing risks and identifying opportunities as the key account manager, as well as instilling customer centricity through regular, meaningful interactions. Part of the purpose is also to ensure compliance in terms of Health and Food Safety, operational stability, and people development.

High-level Objectives

• Drive Operational Excellence through regular, meaningful interactions to drive an inclusive partnership with each customer.
• Ensuring that all sites take the necessary actions and ensure training interventions to prevent damages and maintain facilities, equipment, and machinery.
• People Focus on empowering, developing and motivating teams and individuals to perform at their best. Ensure continuous development for yourself and team.
• Food Safety Focus in ensuring that all sites take the necessary actions and ensure training interventions are taken to eliminate food safety risks.

Main responsibilities

• Maintain and build strong relationships with new and existing customers.
• Plan and execute business strategy to grow Ecowize Footprint in this region.
• Generate leads for possible new business opportunities and communicate leads to Business Development Manager.

Job Specification

• Attend monthly meetings to discuss all aspects of the site such as progress reports, client feedback and team performance, aggregate hygiene reports, and budgets.
• Use information obtained at the site to complete inspections, micros, audits, and customer feedback.
• Conduct and report meetings with Teams.
• Responsible for all portfolio operational activities, including operational problem-solving.
• Lead & manage Site Managers, who in turn must manage their teams in order to produce a food-safe portfolio, daily.
• Enforce a hygienic & safe working environment, with compliance to all statutory safety regulations.
• Manage individual and team performance of HR Resource, and coach & develop Site Managers.
• Manage and achieve the Portfolio Financial Budget.
• Adhere to and promote the Company Value System by compliance with the Ecowize Way.