Area Manager

TradeOn; Secunda; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading fast food brand in Secunda is seeking an experienced Area Coach to enhance operational performance and customer service. The ideal candidate will have 5-6 years of restaurant management experience, strong leadership skills, and the ability to foster team development. This role includes managing expenses and driving sales growth initiatives. The successful candidate must be fully bilingual in English and Afrikaans and possess good administration skills. Weekend work is required.

Qualifications

• 5-6 years of restaurant experience is highly recommended.
• Good administration and computer skills (Windows, Word, spreadsheet, email).
• Fully bilingual in English and Afrikaans.

Responsibilities

• Coach and support the team to improve performance.
• Guide management to enhance customer service initiatives.
• Manage controllable and variable expenses effectively.
• Drive sales through operational excellence.

Skills

Restaurant management

Financial acumen

Communication skills

Leadership

Conflict resolution

Customer service

Education

Business related tertiary qualification

Job description

Exciting Opportunity for an Area Coach to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!

The successful candidate MUST possess the following :

• A Business related tertiary qualification is preferred
• Restaurant experience of 5-6 years highly recommended
• Good Administration and Computer Skills (i.e. Windows, word, spread sheet, electronic mail, electronic sales package and understanding of Financial information)
• Fully Bilingual ( English and Afrikaans ), Good Communication and Interpersonal Skills.
• Financial Acumen and Numeric Proficiency
• Proven ability to lead, coach and support and motivate employees
• Organizing and Planning Skills as well as proven Business skills
• Great People skills in that you can handle Customer and Staff queries and conflict resolution
• Willingness to work on weekends
• Must have a valid drivers licence
• Solid experience in managing a team

RESPONSIBILTIES INCLUDE :

• People Management : Build people capability through benching planning. Coach and support the team and management in order to improve performance and encourage and enforce company culture principles. Support your Teams by upholding integral standards within the business. Encourage and motivate.
• Customer Focus : Provide guidance to management and the team in order to implement initiatives to enhance and deliver Customer Mania.
• Profits : Demonstrate operational excellence and set clear and achievable guidelines for the team. Manage controllable and variable expenses. Conduct business reviews periodically. Drives ownership of profit plan via communication and coaching.
• Sales focus : Drive and implement marketing promotions and identify sales growth opportunities. Maximize sales through operational excellence.