Area Manager

TradeOn; Mossel Bay; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A leading fast food brand in South Africa seeks an Area Coach to enhance team performance and customer experience. This role requires 5-6 years of restaurant experience, strong administrative skills, and the ability to lead and motivate a team. The ideal candidate is bilingual in English and Afrikaans, with a valid driver's license. This position offers the opportunity to drive marketing promotions and sales while upholding company culture.

Qualifications

• 5-6 years of restaurant experience.
• Fully bilingual in English and Afrikaans.
• Must have a valid driver's license.

Responsibilities

• Manage and support the team to improve performance.
• Implement initiatives to enhance customer experience.
• Drive marketing promotions and sales growth.

Skills

Good Administration and Computer Skills

Financial Acumen and Numeric Proficiency

Great People skills

Coaching and support abilities

Organizing and Planning Skills

Education

Business related tertiary qualification

Job description

Exciting Opportunity for an Area Coach to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!

The successful candidate MUST possess the following :

• A Business related tertiary qualification is preferred
• Restaurant experience of 5-6 years highly recommended
• Good Administration and Computer Skills (i.e. Windows, word, spread sheet, electronic mail, electronic sales package and understanding of Financial information)
• Fully Bilingual ( English and Afrikaans ), Good Communication and Interpersonal Skills.
• Financial Acumen and Numeric Proficiency
• Proven ability to lead, coach and support and motivate employees
• Organizing and Planning Skills as well as proven Business skills
• Great People skills in that you can handle Customer and Staff queries and conflict resolution
• Willingness to work on weekends
• Must have a valid drivers licence
• Solid experience in managing a team

RESPONSIBILTIES INCLUDE :

• People Management : Build people capability through benching planning. Coach and support the team and management in order to improve performance and encourage and enforce company culture principles. Support your Teams by upholding integral standards within the business. Encourage and motivate.
• Customer Focus : Provide guidance to management and the team in order to implement initiatives to enhance and deliver Customer Mania.
• Profits : Demonstrate operational excellence and set clear and achievable guidelines for the team. Manage controllable and variable expenses. Conduct business reviews periodically. Drives ownership of profit plan via communication and coaching.
• Sales focus : Drive and implement marketing promotions and identify sales growth opportunities. Maximise sales through operational excellence.