Area Manager

Bidvest Protea Coin; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading security service provider in Johannesburg seeks a Manager to oversee client relations and security practices. Responsibilities include conducting risk assessments, managing manpower, and ensuring compliance with health and safety standards. The ideal candidate must have a PSIRA Grade A certification and experience in retail management. Bilingual skills and the ability to work under pressure are essential for this role.

Qualifications

• PSIRA certification Grade A is essential.
• Minimum of 2 years experience in Retail or VIP management.
• Firearm competency and a valid Regulation 21 certificate are advantageous.

Responsibilities

• Provide security advice to clients and ensure compliance with policies.
• Manage manpower and handle client complaints effectively.
• Conduct threat and risk assessments and ensure safety management.

Skills

Security advice to clients

Client liaison and professional relationship

Manpower management

Confident dealing with the public

Excellent communication skills

Bilingual (English and another language)

Knowledge of risk management

Ability to work under pressure

Education

PSIRA certification Grade A

Grade 12 or equivalent qualification

First aid and fire-fighting training

Tools

MS Office

Job description

Responsibilities

• Security advice to clients
• Threat and Risk assessments / Reporting
• Client liaison and professional client relationship
• Manpower management and rostering
• Equipment management
• Effectively dealing with and managing client complaints
• Ensure that contractual requirements are always met
• Incident and investigations Management
• Ensure compliance to the Company's disciplinary code
• Initiating and chairing disciplinary hearings
• Ensure all company SOPs are followed
• Health and Safety Management
• Ensuring Security Officers problems that are reported are solved
• Ensure all BPC policies and procedures are always followed
• After hours visits
• Completion of daily, weekly, and monthly reports
• Ensure training take place when required
• Assisting with shift changes as a standby manager
• Must be able to attend meetings and take calls to assist with matters of urgency even on rest days
• Demonstrate extensive knowledge of good security practice covering the physical and logical aspects of information products, systems, integrity, and confidentiality

Qualifications

• PSIRA certification Grade A
• Grade 12 or equivalent qualification
• Firearm competency and a valid Regulation 21 certificate is an advantage
• Relevant experience in a managerial or similar position
• Knowledge of methods and techniques of risk management, business impact analysis, counter measures, and contingency arrangements related to the serious disruption of IT services
• Knowledge of tools or systems which provide access security control (i.e., prevents authorized system access)
• Minimum of 2 years experience in Retail, VIP, and Data Centre Management
• Must have confidence in dealing with the public
• Bilingual (English and any other South African Language)
• The ability to work under pressure
• First aid and fire-fighting training will be advantageous
• Excellent written & verbal communication skills
• Computer literate and knowledge of MS Office
• Must be willing to undergo polygraph test
• Clean disciplinary, criminal and credit record
• Own reliable transport and driver's license code 08
• Previous Police / Military experience in investigative field preferable
• Firearm competency, handgun, rifle and shotgun trained
• Competency for Business Purpose
• Be willing to work after hours