Area Administration Manager

Kontak Recruitment; Centurion; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A recruitment agency seeks an Area Administration Manager to lead the administration function in Centurion, Gauteng. This role involves managing staff and supporting the branch manager, ensuring smooth operations. The ideal candidate should have over 2 years of administration experience, staff supervision skills, and proficiency in MS Office. A background in Funeral Insurance or similar is essential. An attractive monthly salary of R12 000 to R14 000 is offered for this permanent role.

Qualifications

• 2 or more years of administration experience within a customer service and client-facing environment.
• 1 or more years of staff supervision experience.
• 1 or more years of experience in Funeral Insurance or other relevant long-term insurance.

Responsibilities

• Manage and oversee admin submissions for the sales division.
• Ensure supervision questionnaires are scanned and uploaded accurately and on time.
• Prepare for weekly sales meetings and maintain application stock.
• Compile and submit weekly and monthly reports to the branch manager.
• Assist clients with amendments, cancellations, and general queries.
• Supervise and train administrators to ensure team efficiency.
• Support requests to maintain smooth departmental operations.

Skills

Administration experience

Staff supervision

Proficiency in MS Office

Communication skills in English

Typing speed of at least 25 words per minute

Education

Grade 12 or equivalent qualification

RE5 qualification (preferred)

Job description

Area Administration Manager (JB5761)

Centurion, Gauteng (Office-based) – R12 000 – R14 000 CTC per month – Permanent.

Lead the administration function for a regional office. Manage staff, support the branch manager, and ensure seamless operations. This role offers stability, responsibility, and the chance to grow in administrative management.

Minimum Requirements

• Grade 12 or equivalent qualification
• 2 or more years of administration experience within a customer service and client-facing environment
• 1 or more years of staff supervision experience
• 1 or more years of experience in Funeral Insurance or other relevant long-term insurance (non‑negotiable)
• Proficiency in MS Office (Excel, Word, Outlook)
• Typing speed of at least 25 words per minute (tested)
• Exceptional written and verbal communication skills in English; additional languages advantageous
• RE5 qualification (preferred)

Duties and Responsibilities

• Manage and oversee admin submissions for the sales division; capture and scan applications within deadlines
• Ensure supervision questionnaires are scanned and uploaded accurately and on time
• Prepare for weekly sales meetings, ensuring application and contract stock are maintained
• Compile and submit weekly and monthly reports to the branch manager
• Assist clients with amendments, cancellations, claims, and general queries
• Supervise and train administrators, ensuring team efficiency and accuracy
• Support additional reasonable requests to maintain smooth departmental operations

Please do not apply using scanned CVs; no supporting documentation is required at this point—this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.