Area Administration Manager (JB5627)

Kontak Recruitment; Worcester; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading recruitment agency is seeking an Area Administration Manager in Worcester, Western Cape. This office-based role involves managing administration functions, supervising staff, and ensuring seamless operations. Applicants should have significant experience in administration, particularly within the funeral insurance sector, and exceptional communication skills. The role offers an attractive salary package and opportunities for growth.

Qualifications

• 2+ years of administration experience in customer service.
• 1+ years of staff supervision experience.
• 1+ years experience in Funeral Insurance or relevant long-term insurance.

Responsibilities

• Manage admin submissions for sales division.
• Prepare materials for weekly sales meetings.
• Supervise and train administrators.

Skills

MS Office proficiency

Exceptional communication skills

Team supervision

Education

Grade 12 or equivalent qualification

RE5 qualification

Job description

Overview

Area Administration Manager (JB5627) – Worcester, Western Cape (Office-based)

R12 000 – R14 000 CTC per month • Permanent

Lead the administration function for a regional office. Manage staff, support the branch manager, and ensure seamless operations. This role offers stability, responsibility, and the chance to grow in administrative management.

Minimum Requirements

• Grade 12 or equivalent qualification
• 2 or more years of administration experience within a customer service and client-facing environment
• 1 or more years of staff supervision experience
• 1 or more years of experience in Funeral Insurance or other relevant long-term insurance (non-negotiable)
• Proficiency in MS Office (Excel, Word, Outlook)
• Typing speed of at least 25 words per minute (tested)
• Exceptional written and verbal communication skills in English (additional languages advantageous)
• RE5 qualification (preferred)

Duties and Responsibilities

• Manage and oversee admin submissions for the sales division; capture and scan applications within deadlines
• Ensure supervision questionnaires are scanned and uploaded accurately and on time
• Prepare for weekly sales meetings, ensuring application and contract stock are maintained
• Compile and submit weekly and monthly reports to the branch manager
• Assist clients with amendments, cancellations, claims, and general queries
• Supervise and train administrators, ensuring team efficiency and accuracy
• Support additional reasonable requests to maintain smooth departmental operations

Notes

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:

• Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
• Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
• Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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• Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
• Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
• No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
• Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.