Arabic Speaking Technical Support Consultant Job – Competitive Salary + Benefits – Johannesburg[...]

Language Recruiters; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global tech company in Johannesburg is seeking an Arabic speaking Technical Support Consultant to provide exceptional support to Arabic-speaking users. Responsibilities include troubleshooting, guiding users, and maintaining records. Ideal candidates will have strong tech skills, fluency in Arabic and English, and a passion for helping others in a dynamic team environment.

Benefits

Full training and continuous learning opportunities

Competitive salary and a benefits package

Career growth potential in a supportive team structure

Qualifications

• Fluent in Arabic and English, written and verbal.
• Previous experience in a technical support or customer service environment preferred.
• Comfortable working flexible shifts, including weekends.

Responsibilities

• Offer top-tier technical support to Arabic-speaking users via email, chat, and phone.
• Guide users through setup, troubleshooting, and product usage queries.
• Translate knowledge base articles and user guides into Arabic.

Skills

Fluent in Arabic

Fluent in English

Tech-savvy

Strong communication skills

Attention to detail

Job description

Are you a tech-savvy problem solver fluent in Arabic?

Ready to help people while working in one of Africa's most vibrant cities?

A global tech company in Johannesburg is on the lookout for an Arabic speaking Technical Support Consultant to join their dynamic support team.

If troubleshooting is your middle name and you enjoy helping others find simple solutions to complex issues, this role is calling your name!

Responsibilities

• Offer top-tier technical support to Arabic-speaking users via email, chat, and phone
• Guide users through setup, troubleshooting, and product usage queries
• Escalate technical issues to relevant departments with clear documentation
• Keep internal systems updated with every customer interaction
• Translate knowledge base articles and user guides into Arabic
• Contribute to support content and process improvements
• Maintain high customer satisfaction and resolve queries efficiently

Requirements

• Fluent in Arabic and English, written and verbal
• Tech-savvy with a basic understanding of software and hardware systems
• Previous experience in a technical support or customer service environment preferred
• Great communication and interpersonal skills
• Comfortable working flexible shifts, including weekends
• Strong attention to detail and ability to document issues clearly

Perks

• Be part of a fast-growing global tech brand
• Receive full training and continuous learning opportunities
• Enjoy working in a multicultural, collaborative environment
• Competitive salary and a benefits package designed to support your goals
• Career growth potential in a supportive team structure
• Ready to take on a challenge and grow your tech career?

Send your CV to

Today!

This Arabic speaking Technical Support Consultant job in Johannesburg, South Africa won't wait forever!

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