Application Support Specialist (3 Years Fixed Term Contract) (Centurion)

Civil Aviation Authority; Centurion; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A government aviation organization in Centurion is seeking an Application Support Specialist on a fixed-term contract. The role involves providing technical support to users, managing software upgrades, and ensuring system efficiency. Ideal candidates will possess a National Diploma in IT, alongside relevant experience in application support. This position requires proactive problem-solving skills and a commitment to service excellence.

Qualifications

• Must have 3 years as IT Technician or in Application Maintenance & Support.

Responsibilities

• Provide technical application support to users.
• Implement application improvements and enhancements.
• Manage and monitor software upgrades.
• Provide efficient system maintenance and support.

Skills

Technical application support

Software testing

System analysis

Configuration management

Data flow development

Automation of business processes

Education

National Diploma in IT or relevant NQF Level 6 qualification

IT Degree

Java programming certificate

Job description

Job title: Application Support Specialist (3 Years Fixed Term Contract) (Centurion)

Job Location: Gauteng, Centurion

Deadline: November 07, 2025

OVERALL PURPOSE OF THE JOB

• To provide technical application support to all users within the SACAA and to various applications, enhancements of applications and analysis of application requirements and carry out system testing and upgrades.

SOFTWARE ANALYSES & TESTING

• Investigate and analyse existing system and recommend improvements.
• Ensure that software applications are tested.
• Ensure that application is testing done prior moving to production.
• Participate in business requirements gathering sessions.

SYSTEMS DEVELOPMENT & CONFIGURATION

• Implement application improvements on existing systems within the organisation.
• Conduct configuration of systems to ensure that the clients’ needs are met.
• Eradicate tedious workflows and duplication on existing applications or systems.
• Develop data flows.
• Participate in automation of business processes.
• Develop business reports and templates.

SOFTWARE UPGRADES

• Manage and monitor software upgrades.
• Test and implement new software releases.
• Conduct end user training as and when required.

SYSTEM ENHANCEMENTS

• Enhance existing systems as per user requests.
• Conduct system performance improvements.

SYSTEM MAINTENANCE AND SUPPORT

• Provide efficient system maintenance and support.
• Analyse and provide solutions for recurring production issues.
• Respond to systems issues, end-user queries and maintenance requests within ICT service level agreement.
• Extract data and reports as and when requested.

SYSTEMS INTEGRATION

• Assist with Integration of various systems in the organisation.
• Participate in system integration testing.

Minimum Qualification

• National Diploma in IT or relevant NQF Level 6 qualification

Ideal Qualification

• IT Degree and Java programming certificate

Experience

• 3 Years IT Technician or Application Maintenance & Support