Application Project Manager & Implementation and Support

Datacentrix; Cape Town; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A reputable IT services company based in Cape Town is seeking a skilled professional to participate in the design and configuration of applications, manage implementations, and handle production issues. The role requires troubleshooting skills, communication with vendors, and adherence to client SLAs. The ideal candidate will also develop support documentation and translate business requirements into technical specifications. This position offers an opportunity to work in a dynamic environment and contribute to system evolution.

Responsibilities

• Participate in the design and configuration of related applications and report designs.
• Manage specific application implementations, including pre and post Go-live planning.
• Perform due diligence as required.
• Manage system evolution, bug escalations, and resolutions.
• Facilitate proper communication methods for evolution, bug fixes, and release notifications.
• Troubleshoot production issues and perform root cause analysis.
• Ensure continuity of interfaces, liaising with vendors and regional IT to resolve issues.
• Develop and maintain support documentation.
• Collaborate with operations and customers to gather business requirements.
• Translate business requirements into technical specifications with regional teams and vendors.
• Perform configuration and tests on various software systems.
• Provide pre, current, and post Go-live support.
• Adhere to client SLA's.
• Understand and comply with the Rules and Regulations of statutory bodies.

Job description

Responsibilities

:

• Participate in the design and configuration of related applications and report designs.
• Manage specific application implementations, including pre and post Go-live planning.
• Perform due diligence as required.
• Manage system evolution, bug escalations, and resolutions.
• Facilitate proper communication methods for evolution, bug fixes, release notifications to relevant parties.
• Troubleshoot production issues and perform root cause analysis.
• Ensure continuity of interfaces and liaise with vendors and regional IT to resolve issues.
• Develop and maintain support documentation.
• Collaborate with operations and customers to gather business requirements.
• Translate business requirements into technical specifications with regional teams and vendors.
• Perform configuration and tests on various software systems.
• Provide pre, current, and post Go-live support.
• Adhere to client SLA's
• Understand and comply with the Rules and Regulations of statutory bodies

For more information please contact:Ruan Erasmus