Analytics, Process and Systems Manager

Cipla; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading pharmaceutical company in Cape Town is seeking an Analytics, Process and Systems Manager. The successful candidate will drive process improvements, coordinate planning functions, and automate analytics to enhance supply chain performance. A Bachelor's degree in Supply Chain Management or related field and over 5 years of relevant experience are required. This role offers a dynamic environment focused on digital transformation and capability development.

Qualifications

• 5+ years of planning and/or supply chain analytics experience.
• Exposure to supply chain and S&OP is essential.
• Experience in Demand & Supply Planning including replenishment forecasting is a plus.

Responsibilities

• Institutionalize best practices to improve performance.
• Coordinate discussions with demand & supply planners.
• Drive digitalization and automation of analytics.

Skills

Supply Chain Management

Logistics

Data Analysis

Digital Transformation

Lean Principles

ERP Systems (SAP)

Education

Bachelors in Supply Chain Management, Logistics, Engineering or Statistics

Tools

SAP

BI Platforms

Job description

Overview

Job title : Analytics, Process and Systems Manager

Job Location : Western Cape, Cape Town

Deadline : October 26, 2025

Accountabilities

• Institutionalization of best practices across the Function to improve performance and achieve Function goals
• Drive capability building initiatives in the Function that address the capability gaps and result in tangible organizational and professional development outcomes
• Coordinate discussions with demand & supply planners with the local and global IT, Digital and planning teams on the opportunities and initiatives
• Drive communication on the progress of various initiatives in Planning function in alignment with the SA SC Leadership Team to create awareness in the organization
• Support Demand Planning Manager and Supply Planning Manager with process and system streamlining and improvement plans
• Driving Digitalization and automation of analytics and reporting in supply chain
• Drive System integration and data support for automation and analytics.
• Publish, analyse, KPI reporting and general reporting for Cipla SA Supply Chain Planning & Logistics Team
• Support, assist, interact, contribute and manage relevant S&OP execution meetings with the relevant team members in the function
• Assess, review, track & report on Function KPI’s.
• Monitor and manage availability, and stock levels vs plan and other KPI's
• Manage and Analyse Inventory performance and Improvement actions with the DC
• Monitor & Manage all stock-related activity to monitor and maintain accurate inventory levels by location.
• Analyse and propose stock norm requirements for all SKU’s.
• Calculate ideal inventory and associated / required replenishment frequencies,
• Identify ideal fulfilment models for products within departments and divisions based on sales plans, stock holding, stock cover, etc
• Identify and review items with excess inventory and propose action plan.
• Establish, design, manage, and assist with the development of scalable forecasting and stock management capability
• Ability to meet tight deadlines and prioritize workloads.
• Manage short dated stock and drive demand shaping with Marketing, mitigation planning with Commercial team.
• Minimise write off costs on slow moving stock by proposing change in stock policy or demand shaping actions to reduce write off.
• Providing commentary monthly on excess and shortfall stock as well as key drivers to inventory forward.
• Liaise with Cipla India as home market for SA Market on key inventory and availability performance KPI’s
• Provide replenishment requirement views for maintaining stock norms
• Analyse, review, report and coordinate discussions with demand & supply planners on the opportunities and risks regarding demand and supply.
• Provide input to supply points in developing inventory strategies on existing, new and phased-out products
• Track stock supply point delivery vs actual, conduct required follow up to ensure service delivery
• System Management and optimization in partnership with other departmental managers
• Lead & Manage the annual Strat Planning and Budgeting projects
• Lead and Drive Annual KPI Target Settings
• Grow, develop and knowledge sharing between team members
• Root cause analysis and performance dashboard on performance KPIs to drive performance improvement
• Establish and create reports for the function
• Compile month-end reports and Presentations
• Other duties as assigned

Dashboard and Analytics

• Conduct ad hoc analytics required to improve functional requirements, supply visibility and commitments
• Support demand planning, supply planning teams with process and system streamlining and improvement plans
• Drive SKU STN analytics and segmentation in day to day planning activities
• Driving Digitalization and automation of analytics and reporting in supply chain
• Lost tree analysis and dashboarding of performance KPIs
• Project manage and driving of select improvement projects as identified by Function head
• Conduct process and value stream mapping and perform gap analysis of identified supply chain processes

Qualification and Relevant Experience

• Relevant Bachelors University qualification in Supply Chain Management (BComm), Logistics (BComm) or Engineering (BIng) or Statistics
• 5+ years of planning and / or supply chain analytics
• Exposure to supply chain and S&OP is a must
• Exposure and experience in the Digital & CI space is a must
• Experience in Demand & Supply Planning including replenishment forecasting is a plus
• Understanding of General CI transformation methodologies
• Understanding of multiple continuous improvement methodologies such as Lean Principles and Six Sigma preferred
• Previous experience in data science is a plus
• CPF or CPIM an advantage
• Experience in the FMCG / Pharmaceutical industries is advantageous
• Good working knowledge with ERP systems (SAP), Integrated Business Planning (IBP) and BI Platforms
• Knowledge of SAP ECC data model and analysis is a must.
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