Key Performance Areas
People Management Reporting
- Analyze reporting needs to ensure a full understanding of report requirements.
- Ensure that reports are consistent with regulatory and business requirements.
- Generate and analyze exception reports.
- Prepare reports for submission to various departments on a monthly and quarterly basis.
- Prepare people management statistical analysis reports to assist management with decision‑making.
- Generate statutory reports for both external and internal stakeholders.
- Ensure reports, data, and parameters are validated and aligned with other departments to ensure accuracy and consistency.
Maintain Organizational Structure on SAP
- Act as the first point of contact for the organizational structure changes and requirements on SAP.
- Responsible for the creation, modification, deletion or any required changes to positions or organizational structure in SAP as per workforce planning provided by the business.
- Analyze the Organization Management impact and provide recommendations.
- Keep an audit trail for all OM changes.
- Monthly maintenance and validation of the approved budgeted positions report.
Data analysis and governance
- Ensure data entered the HCIS is accurate, complete, and compliant with organizational standards and legal requirements.
- Develop different databases of data set for efficient categorization of data and reporting.
- Conduct regular audits to ensure data accuracy and integrity across all HR systems, communicating data issues to business owners for resolution.
- Implement data governance practices, including data validation, audit initiatives, quality checks, and troubleshooting data discrepancies.
- Integration and management of data.
- Identify, analyse, and interpret trends or patterns in complex data sets.
Functional and Business Support
- Collaborate with business to understand business requirements and translate them into effective HCIS analytics solutions.
- Participate in the implementation and continuous improvement of HCIS, including enhancements, upgrades, and integrations.
- Provide technical support and on‑job training to people management and related personnel on reporting and analytics functionalities within HCIS.
- Serve as a subject matter expert (SME) on HCIS tools and functionality.
- Document processes, maintain knowledge bases, and create user guides for HCIS and reporting tools.
- Analysis and review of HC systems process and provide recommendation of improvements.
HR Systems Testing.
- Review test cases and test scripts and recommend changes.
- Perform user acceptance testing and quality assurance during systems upgrades / changes.
- Compile system testing packs for sign‑off and deployment to production.
Qualifications and Experience
- Bachelors Degree / Advanced in Information Technology / Human Resources Management related qualification.
- SAP HCM Certification.
- SAP SuccessFactors People Analytics Certification will be advantageous.
- ITIL Certification will be advantageous.
- Power BI Certification will be advantageous.
- Relevant 4 years experience in a Human Capital Information Systems related environment of which 1 year must have been specializing in data management.
- Experience in People Management reporting.
- Experience in SAP SuccessFactors Analytics will be an added advantage.
Technical, Managerial, and behavioral competencies required
- Planning, Organizing and Coordinating
- Personal Mastery
- Judgement and Decision Making
- Ethics and Values
- Client Service Orientation
- Ability to interpret data sets and conduct data analysis.
- Knowledge of software testing methodologies and processes.
- Proficiency in designing and executing test plans and test cases.
- Proficient in HCIS and analytics tools such as SAP HR, SAP Success Factors Analytics, Power BI, Microsoft Excel, and data visualization.
- Knowledge in report writing and preparation.
- Attention to detail, analytical thinking and problem solving.