Ambulance Care Coordination Specialist (North)

NHS Scotland; Newcastle Local Municipality; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare organization seeks adaptable candidates for a full-time role within the North Ambulance Control Centre. Responsibilities include managing national call handling, planning Patient Transport vehicles, and communicating with patients and health teams. Applicants must demonstrate strong computer skills and the ability to work under pressure. This role requires effective communication and sensitivity. Relief positions may require unsocial hours, and candidates must have the right to work in the UK without sponsorship.

Qualifications

• Strong computer and keyboard skills (at least 30wpm) are essential.
• Ability to work effectively under pressure and with minimal supervision.
• Experience in effective communication.

Responsibilities

• Handle national call handling and planning for Patient Transport vehicles.
• Communicate with patients and liaise with ambulance crews and Health Boards.
• Ensure effective running of the service.

Skills

Good customer care

Attention to detail

Ability to work in a team

Effective communication skills

Problem solving

Job description

A healthcare organization seeks adaptable candidates for a full-time role within the North Ambulance Control Centre. Responsibilities include managing national call handling, planning Patient Transport vehicles, and communicating with patients and health teams. Applicants must demonstrate strong computer skills and the ability to work under pressure. This role requires effective communication and sensitivity. Relief positions may require unsocial hours, and candidates must have the right to work in the UK without sponsorship.