Allied Health Coordinator

Resilient Health Portal; Cape Town; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare innovation company is seeking an Allied Health Coordinator to guide patients through their rehabilitation journeys in a remote role based in Cape Town. Essential qualifications include a degree in an Allied Health profession and strong communication skills. You'll collaborate with a multidisciplinary team to enhance patient care outcomes. Join us to be part of a transformative initiative improving healthcare access in South Africa.

Benefits

Supportive work environment

Professional development opportunities

Continuous learning

Qualifications

• Minimum of 3 years of working experience in a relevant field.
• Experience in rehabilitation coordination or case management is preferred.
• Ability to work independently without micro-management.

Responsibilities

• Serve as the primary contact for patients and allied health providers.
• Conduct virtual assessments to develop personalized care plans.
• Monitor patient progress through the Rehab Management Platform.

Skills

Communication Skills

Organisational Skills

Team Collaboration

Critical Thinking

Problem-Solving

Fluency in English

Proficiency in another South African language

Education

Degree in an Allied Healthcare Profession

Tools

Office Suite, particularly Excel

Digital health platforms

Job description

Location: Remote work from Cape Town
Employment Type: Full-Time, Permanent Position
Start Date: ASAP

About Us: At Resilient Health Portal (RHP), we are dedicated to transforming healthcare in South Africa through innovative solutions that improve patient outcomes.

Position Overview

We are seeking a passionate and skilled Allied Health Coordinator to join our dynamic team.

In this pivotal role, you will be responsible for guiding patients through their allied health rehabilitation journey, ensuring they receive appropriate care and support.

Your expertise will help bridge the gap between patients and a multidisciplinary network of Allied Health Service Providers (ASP's), ultimately enhancing the quality of life of patients.

Salary: TBC

Key Responsibilities

• Serve as the primary point of contact for patients, GPs, and Allied Health Service Providers (ASPs) throughout the patient's rehabilitation process.
• Conduct virtual Matched Care Assessment (MCA's) with patients to develop individualized Rehabilitation Care Plans (RCPs) tailored to each patient's needs.
• Review the patient's MCA results to develop individualized Rehabilitation Care Plans (RCPs) tailored to each patient's needs.
• Facilitate seamless referrals to RHP's network of ASPs, ensuring timely and appropriate care.
• Monitor and track patient progress using our Rehab Management Platform (RMP), documenting all activities and outcomes.
• Engage with a multidisciplinary team to coordinate and optimise patient treatment plans.
• Provide in-app support and resources to patients to encourage self-management of their conditions.
• Collaborate with community resources and maintain an up-to-date library of accessible services for patients.
• Attend multidisciplinary discussions on patient care.
• Draft SOP's on new and reviewed procedures.

Qualifications and Key Skills / Attributes

• Degree in an Allied Healthcare Profession (Physiotherapy / Occupational Therapy / Speech Therapy / Dietetics, etc.)
• Minimum of 3 years working experience.
• Previous experience in rehabilitation coordination or case management would be preferential.
• Previous experience working in a multi-disciplinary environment is preferential.
• Excellent communication and interpersonal skills.
• Fluent in English and proficient in a second South African Language (Xhosa / Zulu / Afrikaans will be preferential).
• Strong organisational skills and attention to detail.
• Ability to work collaboratively in a multidisciplinary environment.
• Computer literate. Office Suite, with exceptional Excel skills. Google Drive and all associated functions.
• Familiarity with digital health platforms and data analysis is a plus.
• Critical thinking, problem-solving and sound clinical reasoning skills.
• Ability to follow directions but also work independently without micro-management.
• Be able to formulate and follow through on a plan of action but be flexible / adaptable if the situation requires the plan to change.
• Eager to learn. Diligent. Persistent. Consistent. Patient. Calm under pressure. A confident, skilful and adult communicator with all external and internal stakeholders.

Why Join Us?

Be part of a transformative initiative aimed at improving healthcare access and outcomes.
Work in a supportive and collaborative environment.
Opportunities for professional development and continuous learning.

Note: Should your application be successful, please be prepared to submit the following documentation:
– Certified copy of ID document
– Certified copy of appropriate degree or highest qualification
– List of contactable references

Please email your CV to: Job Type: Full-time
License / Certification: degree in an Allied Healthcare Profession (Required)
Location: Cape Town, Western Cape (Preferred)
Work Location: Remote