Ai Solutions Engineer

Sabio Group; Gauteng; Hybrid; ZAR 600 000 - 800 000; Full time

Job summary

A leading AI solutions provider in South Africa is seeking an AI Solutions Engineer to design and deliver innovative AI-powered experiences. You will build demos and prototypes that enhance customer engagement and contribute to sales enablement. The ideal candidate is proficient in Python and has experience with generative AI tools. The role supports cross-functional collaboration and encourages continuous learning while adhering to ethical AI practices. Flexible work options and various benefits are offered.

Benefits

Remote / Flexible work

Discovery Medical Aid

Connectivity Allowance

15 days paid holiday

Momentum EAP

Qualifications

• Proficient in Python with hands-on experience using generative AI tools.
• Ability to design customer-centric AI solutions, including conversational interfaces.
• Experience in developing ROI models and business cases for AI initiatives.

Responsibilities

• Design and deliver AI-powered experiences such as demos and prototypes.
• Collaborate with sales teams to create tailored AI solutions.
• Rapidly develop proof-of-concepts to assist customer decision-making.

Skills

Python proficiency

Generative AI tools

Customer-centric AI design

Business case development

Cross-functional collaboration

Data storytelling

Ethical AI practices

Job description

AI Solutions Engineer

Department : Product Development

Employment Type : Permanent - Full Time

Location : Cape Town

Reporting To : Head of Development and R&D

Description

At Sabio Group, we're dedicated to fostering an environment where employees thrive.

Since

• we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution.

We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight.

As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve.

Join us and help shape the future of customer experience.

We are currently looking for a passionate and enthusiasticAI Solutions Engineerto join our team.

We look for people with the right cultural fit having what it takes to drive our business forward.

We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours.

You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

Role Purpose

To design and deliver compelling AI-powered experiences for customers — including demos, prototypes, and proof-of-concepts — using internal tooling and generative AI capabilities, with a direct impact on sales enablement and customer engagement.

Key Responsibilities

• Build and present engaging AI demos and prototypes that showcase the value of generative AI in customer experience.
• Collaborate with sales and product teams to co-create tailored AI solutions aligned with client needs and strategic goals.
• Use internal tooling and frameworks to rapidly develop proof-of-concepts that accelerate customer decision-making.
• Support business development efforts by contributing to ROI modelling and business case creation.
• Translate data insights into compelling stories that resonate with both technical and non-technical stakeholders.
• Ensure ethical AI principles are embedded in all customer-facing solutions and engagements.
• Stay current with emerging generative AI technologies and contribute to internal capability building.

Skills, Knowledge and Expertise

• Strong proficiency in Python and hands‑on experience with generative AI tools and frameworks.
• Experience in designing customer‑centric AI experiences, including conversational interfaces and intelligent automation.
• Proven ability to develop business cases and ROI models for AI initiatives.
• Skilled in cross‑functional collaboration, especially with sales and product teams.
• Excellent data storytelling skills, with the ability to communicate complex insights clearly and persuasively.
• Awareness of ethical AI practices and a commitment to responsible innovation.

Core Competencies

• Analytical Thinking : Ability to evaluate complex technical challenges and architect scalable AI solutions.
• Innovation : Creative approach to applying AI technologies to real‑world problems.
• Collaboration : Strong interpersonal skills to work effectively across technical and non‑technical teams.
• Communication : Ability to translate technical concepts into clear, actionable insights.
• Customer Focus : Understand user needs and design solutions that deliver measurable value.
• Continuous Learning : Passion for staying up to date with the latest AI tools, frameworks, and methodologies.
• Ethical Awareness : Commitment to responsible AI practices, including fairness, transparency, and safety.

Benefits

Benefits may include :

• Remote / Flexible work
• Discovery Medical Aid
• Connectivity Allowance
• 15 days paid holiday a year- (this includes three Sabio days)
• Momentum EAP

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee.

All applicants must have the right to work in the territory to which the role relates (UK & EU).

Sabio Group are unable to offer sponsorship on any roles advertised.