Aftermarket Sales Consultant

Caterpillar Inc.; Pretoria; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A global leader in engineering products is seeking a full-time professional to conduct complex analyses and provide strategic commercial solutions. Ideal candidates should have a degree in Electrical or Mechanical Engineering and at least 5 years of hydraulics experience. Strong skills in communication and customer relationship management are essential. The position is located onsite in Gauteng, with some travel required.

Benefits

Comprehensive insurance package

Additional vacation entitlements

Opportunities for training and growth

Qualifications

• Minimum 5 years of Hydraulics experience.
• Knowledge of the mining or construction industry.
• Ability to communicate effectively in English; French is a plus.

Responsibilities

• Conduct complex analysis to resolve commercial problems.
• Consult with product groups and dealers to implement customer solutions.
• Analyze sales trends and customer requirements.

Skills

Electrical / Mechanical Engineering

Hydraulics experience

Proficiency in English

Business development

Education

Electrical / Mechanical Engineering degree

Job description

About the Role / What You Will Do

• Complex analysis work, identifying and resolving strategic commercial problems and recommending strategic actions to meet business targets
• Consulting with product groups, districts and dealers in developing and implementing customer solutions designed to maximize product value and price
• Represent the division on sales issues relating to the products / markets
• Provide active consultative services to Caterpillar dealers, product groups, other enterprise partners and customers as required
• Analyse and interpret sales trends, demand fluctuations and customer requirements
• In collaboration with our District Offices and Dealers, attend industry shows, customer programs, product training and other regional sales initiatives

Customer Focus

• Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and the ability to leverage that information in creating customized customer solutions
• Proactiveness and Ownership: self‑starter who is autonomous and doesn’t wait to be told what to do or to resolve a situation
• Industry Knowledge: knowledge of the organization’s industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations
• Critical Thinking: knowledge of decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
• Effective Communications & Negotiation: understanding of communication concepts, tools and techniques; ability to effectively transmit, receive, and interpret ideas, information, and needs accurately
• Relationship Management: knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
• Business Development: knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization

Qualifications

• Electrical / Mechanical Engineering degree or relevant experience
• Broad understanding of commercial deals within Mining or Construction / Quarry industries
• Minimum 5 years of Hydraulics experience
• Proficiency in English (spoken and written); French highly desired

What We Offer

• Exciting full‑time job at an innovative global leader
• Contract of indefinite duration
• Salary that matches your work experience and knowledge
• Supplementary vacation in addition to statutory vacation entitlements
• Comprehensive package of insurance, supplemented with benefits
• Individual opportunities for training, development and growth

Additional Information

Onsite, five days a week in Kempton Park, Johannesburg.

Ability to travel up to 40%.

Relocation will not be supported.

Candidate responses should be original and authentic.

Benefits

We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI‑generated content may disadvantage your application. Please frequently check the email associated with your application, including the junk / spam folder, as this is the primary correspondence method.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions.

Caterpillar commits itself to the realization of employment equity goals as envisaged in the South‑African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Caterpillar takes data privacy seriously and is committed to compliance with The Protection of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar’s privacy practices, please visit our Global Data Privacy Statement.