After Sales Manager / Key Account Manager - OEM

Danté Personnel Recruitment; Germiston; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking an After Sales Manager in Gauteng, Germiston, for a client in the automotive industry. The ideal candidate must have a trade-tested background with a minimum of 5 years as a Qualified Technician, alongside service management experience. Key responsibilities include overseeing dealer operations and compiling aftersales reports, ensuring high service standards across the dealer network.

Qualifications

• Certified / Trade Tested Diesel Technician / Mechanic with completed Apprenticeship.
• Minimum 2 years' experience in Service Management.
• 3 Years After Sales experience as a Regional Aftersales Manager.

Responsibilities

• Ensure dealer network diagnose, test, adjust and repair systems of all company products.
• Compile aftersales reports for all regions based on KPI's.
• Provide support function to workshop front line staff.

Skills

Communication

Leadership

Customer Care

Education

Recognized qualification in Business Development or Transport Management

Job description

SA - Gauteng, Germiston R25 000 per month - R30 000 per month Our client in the Automotive Industry in Germiston is looking for an After Sales Manager, required to travel to dealerships across South Africa.

Minimum Requirements

• Certified / Trade Tested Diesel Technician / Mechanic - completed Apprenticeship with 5 years' experience as a Qualified Technician / Mechanic
• Minimum 2 years' experience in Service Management
• 3 Years After Sales experience as a Regional Aftersales Manager and exposure to Dealer Networks
• A recognized qualification in Business Development or Transport Management
• Ensure dealer network diagnose, test, adjust and repair systems of all company products
• Experience with Workshop maintenance and repairs, stock holding, age analysis, service operations - repair orders, upselling, job card audits, battery tester, fix first time - dealer skill level, dealer equipment, dealer standards
• Compile aftersales reports for all regions based on KPI's
• Communication : Liaise with clients, after sales communication, customer care queries
• Provide support function to workshop front line staff