AFTER SALES MANAGER - AUTOMOTIVE SECTOR (GERMISTON)

MPRTC; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading automotive company in Johannesburg is seeking an experienced aftersales manager to drive an effective strategy across the dealer network. The ideal candidate will have technical expertise and experience in service management, ensuring high standards and customer satisfaction in the automotive sector. Qualifications include a Diesel Technician certification and business development experience.

Qualifications

• Minimum 3 years in a regional aftersales management role within a dealer network.
• 5+ years as a qualified technician plus 2+ years in service management.

Responsibilities

• Responsible for driving an effective aftersales strategy across the dealer network.
• Ensuring high technical standards, optimised stock levels, and strong customer satisfaction.

Education

Grade 12 plus a recognised Diesel Technician qualification

Additional qualification in business development or transport management

Job description

SUMMARY :

Responsible for driving an effective aftersales strategy across the dealer network, ensuring high technical standards, optimised stock levels, strong customer satisfaction, and consistent compliance with brand requirements. This role supports dealers with workshop performance, technical guidance, service operations, and customer care initiatives.

POSITION INFO :

Qualifications & Experience

• Grade 12 plus a recognised Diesel Technician qualification and completed apprenticeship.
• Additional qualification in business development or transport management preferred.
• Minimum 3 years in a regional aftersales management role within a dealer network.
• 5+ years as a qualified technician plus 2+ years in service management.

Core Competencies

• Automotive technical systems, retail and dealer operations, legislation, sales and marketing principles, and corporate governance.

Industry Preference

Automotive sector, specifically commercial or passenger vehicles.