Africa-Focused Financial Advisor | Client Growth & CRM

Old Mutual South Africa; Kroonstad; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading financial services provider in South Africa seeks an individual for a customer service and business development role. This position involves providing quality service, analyzing problems, and developing customer relationships. Candidates should have a high school diploma and several key skills, including consultative selling and customer understanding. Join a diverse team dedicated to making a difference in Africa.

Responsibilities

• Provide quality service to customers while securing new business.
• Analyze specific problems and find the best solutions.
• Assist visitors and address their requests for information.
• Enter relevant information into the CRM system post customer contacts.
• Set objectives for sales calls and tailor presentations.
• Build relationships with decision-makers within customer organizations.
• Understand and comply with organizational policies and procedures.
• Monitor sales and market data for business development opportunities.
• Develop a personal network within the business sector.
• Conduct research to analyze key themes and trends.
• Participate in networking both inside and outside the company.

Skills

Building Trust

Consultative Selling

Customer-Focused

Customer Service

Customer Understanding

Direct Selling

Identifying Sales Opportunities

Oral Communications

Probing Questions

Qualifying Prospects

Sales Data Management

Sales Software

Strategic Selling

Strengthening Customer Relationships

Education

High School (Grade 12)

Job description

A leading financial services provider in South Africa seeks an individual for a customer service and business development role. This position involves providing quality service, analyzing problems, and developing customer relationships. Candidates should have a high school diploma and several key skills, including consultative selling and customer understanding. Join a diverse team dedicated to making a difference in Africa.