Advisory Paraplanner

oldmutual; Durban; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Old Mutual South Africa is seeking a dedicated paraplanner to support financial planners with technical research, data analysis, and documentation. This role ensures advice is accurate, compliant, and well-recorded, serving as a reliable back-office partner.

You will gather data, prepare reports, handle internal queries, and contribute to financial planning for more complex client situations, while maintaining governance and professional standards.

Qualifications

• Paraplanner role supports financial planners by handling technical research and documentation.
• Role emphasizes accuracy, compliance, and well-documented financial advice.
• Responsible for data collection, reporting, and back-office advisory tasks.

Responsibilities

• Data Collection and Analysis: Collate and analyse data using preset tools.
• Information and Business Advice: Resolve queries and interpret policy.
• Document Preparation: Prepare moderately complex documents and reports.
• Insights and Reporting: Generate standard reports from data.
• Customer Relationship/Account Management: Act as first contact for queries and complaints.
• Financial Advice: Conduct comprehensive financial planning for more complex cases.
• Sales: Provide routine sales support services.
• Operational Compliance: Ensure adherence to procedures and regulatory codes.
• Personal Capability Building: Pursue ongoing education and training.

Skills

Accounting

Data Analysis

Computer Literacy

Data Compilation

Data Interpretations

Evaluating Information

Management Reporting

Numerical Aptitude

Oral Communications

Professional Presentation

Report Review

Sales Software

Statistical Analysis Techniques

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent (Required)

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

A paraplanner in South Africa's financial services sector is a professional who supports financial planners and advisors by handling the technical, research, and administrative aspects of financial planning. While not client-facing in most cases, paraplanners play a crucial role in ensuring that financial advice is accurate, compliant, and well-documented.

Responsibilities

Data Collection and Analysis

Collate and analyze data using preset tools, methods, and formats. Involves working independently.

Information and Business Advice

Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.

Document Preparation

Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

Insights and Reporting

Extract and combine data to generate standard reports.

Customer Relationship Management / Account Management

Make calls (by telephone or in person) to allocated customers to maintain and strengthen existing relationships. Act as a first point of contact for resolving customer queries and complaints.

Financial Advice

Conduct comprehensive financial planning and advice services for more complex client situations.

Sales

Deliver mostly routine sales support services.

Operational Compliance

Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

Accounting, Action Planning, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Evaluating Information, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Report Review, Sales Software, Statistical Analysis Techniques

Competencies

Communicates EffectivelyCustomer FocusDecision QualityEnsures AccountabilityManages ComplexityOptimizes Work ProcessesPlans and AlignsTech Savvy

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent (Required)

Closing Date

30 October 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!