Adviser Services Specialist - Financial Services

The Recruitment Council; Kloof; On-site; USD 1 000 - 4 000; Full time

Job summary

An established industry player is seeking a dedicated Servicing Specialist with a strong passion for service excellence. In this dynamic role, you will be responsible for processing service requests, managing the servicing process from submission to finalization, and ensuring quality checks are met. Your exceptional communication skills and ability to handle escalated queries will be essential in building and maintaining strong relationships with advisers. If you thrive in a fast-paced environment and have a can-do attitude, this opportunity is perfect for you to make a significant impact in the financial services sector.

Qualifications

• 3+ years experience in financial services is required.
• Industry-related qualifications are a plus.

Responsibilities

• Process service requests and manage the servicing process.
• Handle escalated queries and quality checks.

Skills

Service Excellence

Communication Skills

Problem-Solving

Critical Thinking

Collaboration

Deadline Orientation

Operational Effectiveness

Education

Industry-related qualifications

Tools

Microsoft Office 365

Job description

An established industry player is seeking a dedicated Servicing Specialist with a strong passion for service excellence. In this dynamic role, you will be responsible for processing service requests, managing the servicing process from submission to finalization, and ensuring quality checks are met. Your exceptional communication skills and ability to handle escalated queries will be essential in building and maintaining strong relationships with advisers. If you thrive in a fast-paced environment and have a can-do attitude, this opportunity is perfect for you to make a significant impact in the financial services sector.