Admissions Clerk

Joint Medical Holdings Ltd.; Durban; On-site; ZAR 160 000 - 200 000; Full time

Job summary

A reputable healthcare organization in Durban seeks an Admissions Clerk responsible for managing the full admissions process. The ideal candidate must have Matric, be computer literate, and possess 1-2 years of relevant hospital experience, including knowledge of medical aids and pre-authorizations. The role requires shift work and excellent communication skills to provide top-quality service to patients. Preference will be given to candidates from the designated group, in alignment with the Employment Equity Act.

Qualifications

• Must have at least 1-2 years of relevant hospital experience.
• Experience with medical aids and pre-authorizations is essential.
• Must be prepared to do shift work.

Responsibilities

• Manage the full admissions process.
• Inform patients of payment procedures.
• Accept deposits and issue receipts for patient deposits.

Skills

Computer literacy

Knowledge of hospital systems

Switchboard experience

Education

Matric

Tools

Delta 9 system

Job description

JOINT MEDICAL HOLDINGS PROPRIETARY LIMITED

Registration No. 2011/010448/07

VACANCY: JOINT MEDICAL HOLDINGS

DIVISION:

JOB TITLE:

ADMISSIONS CLERK x1

PURPOSE OF POSITION

The incumbent will be responsible for managing the full admissions process.

KEY PERFORMANCE AREAS

Receive patients into admitting both with a positive friendly approach and attitude.

• Inform patients of payment procedures, clarifying medical aid / private fee split.
• Inform private patients of the deposit to be paid and that the balance of their account is to be settled on discharge.
• Respect the confidentiality of patients, visitors and doctors requirements, addressing their needs with maturity and concern.
• Accept deposits and issuing of receipts for patient deposits e.g. maternity bookings, future operations (cosmetic plastic surgery) etc. ensuring security of monies by placing in the drop safe refer to Cash Policy.
• Administration controls relating to Cash Collections and must have Confirmations knowledge.

Must be able to work under pressure, independently and unsupervised.

COMPETENCIES (The following will be advantageous)

MINIMUM REQUIREMENTS

(Educational Qualifications & Experience)

• Must have Matric.
• Must be computer literate.
• Experience with the Delta 9 system is required.
• Must have minimum 1-2 years relevanthospital experience.
• Must be prepared to do shiftwork (Night shift / Day Shift)
• Must have experience with Medical Aids and Pre-authorizations Essential.
• Must have knowledge of admissions is essential.
• The ideal person will have willingness to assume job ownership, work independently and apply principles of continuous improvement.
• Switchboard experience would be an added advantage

SKILLS

(Practical & Technical)

A general knowledge of hospital systems, processes and procedures.

BEHAVIOURAL ATTRIBUTES

(Personality Characteristics)

• Professionalism and initiative
• Well-spoken and respectful
• Must be able to adhere to all company rules and policies.

JMH VALUES

• We respect the dignity of an individual.
• We are committed to giving our doctors top quality service.
• We are committed to building an atmosphere of trust, and to train and develop our staff to their fullest potential.
• We are committed to providing our shareholders with a fair rate of return on their investment.
• We will act in a responsible manner towards our physical and social environment.

NB: Only short listed candidates will be contacted.

POPIA CLAUSE HR ADVERTS

Your information is collected and processed in accordance with the Protection of Personal Information Act No 4 of 2013 (POPIA).

By applying to this advert, you consent to JMH (Pty) Ltd collecting and processing your personal information for the purpose of determining your eligibility for the advertised position.

If unsuccessful, your personal information is securely destroyed and is not retained by the company.

Preference will be given to employees from the designated group in line with the Employment Equity Act.

Closing date for applications is 30 NOVEMBER 2025