ADMISSION OFFICER

ADvTECH; Durban; Sur place; ZAR 240 000 - 360 000; Plein temps

Résumé du poste

IIE Rosebank International, part of the ADvTECH Group, is seeking an Admission Officer to manage registration, module registration, timetabling and graduation processes. The role involves handling international applications, study permits, and liaising with finance on student accounts and refunds.

Ideal candidates will have 3–5 years of administration experience, a NQF level 7 qualification, and strong attention to detail and customer service skills. This on-site role is based in Durban.

Qualifications

• NQF Level 7 qualification in Business Administration, Logistics, Business, or related field.
• 3–5 years of administration experience.
• Advantageous: administration experience in an educational institution (1 year).

Responsabilités

• Oversee the student registration and admissions process.
• Process module registrations and timetables; maintain CAMS data.
• Coordinate timetabling and lecturer assignments.
• Manage certification and graduation processes; ensure timelines.
• Handle international student applications and study permits.
• Liaise with finance on fee credits, cancellations, and refunds.
• Maintain accurate student files and records; ensure compliance.

Connaissances

Time management

Attention to detail

Customer service

Communication

Teamwork

Formation

NQF Level 7 qualification in Business Administration / Logistics / Business / Administration or related

Description du poste

Join Our Team at IIE Rosebank International

The Independent Institute of Education, Rosebank International, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank International has grown to a student population of more than 47,000 students nationwide.

As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures!

Job Purpose:

Admission Officer is accountable for the smooth functioning of the academic programs within the institute and involves a range of responsibilities related to the administration and logistical aspects of academic operations, inclusive of: Registration, Class scheduling, Recordkeeping, Student Support and Graduation.

Duties & Responsibilities:

Student Registration and Admissions

• Plan and oversee of the Registration Process
• Ensure that contracts are complete and correct and all relevant sections signed
• Resolve all registration queries for fulltime and part-time students
• Create and maintain all student files including part time
• Capture and register students on SAM
• Confirm that students meet the minimum requirements and are compliant to IIE Policies
• Manage international student applications from application to registration, e.g. study permits and South African Qualifications Authority (SAQA) certificates
• Liaise with National on all admission queries
• Complete contract Cancellations; De-Registrations; Course Changes; Refund Applications
• Liaise with the finance staff with the respect to all documentation in support of fee credits, cancellations, de-registrations, bursaries, sponsors of students account and transferring students
• Responsible for student Inter-campus transfers and all other transfers
• Process all in-coming and out-going transfers including academic records and finance credits, working closely with the relevant staff at the other campuses
• Contracts and student online registration documentation is accurate and captured on the system
• Students admitted meet admission requirements.

Module Registration

• Responsible for up-to-date, accurate maintenance and capturing of student data on the system
• Process all change of details and change of subject/modules’ forms and associated confirmation letters
• Review report of all admitted students and conduct an admissions audit to check that all requirements are met, modules are registered, and lecturers are assigned and grouped correctly
• Registration report is reviewed and audited daily

Timetabling

• Assist with the timetabling of classes
• Capture timetables on CAMS and maintain the related timetable and lecturer information on CAMS
• Timetable is created and up to date at the start of the semester
• Changes are made timeously and distributed

Certification/ Graduation

• Implement the moderation process as per the assessment policy
• Check that all criteria are met before requesting certificates
• Request certificates for all short learning programmes and any other from national office
• Adhere to certification timelines
• Deal with any student queries and issues relating to graduation
• All details relating to the student is accurate and the list of students is complete

Minimum Requirements:

Education (Formal Qualification Required)

Minimum

• NQF Level 7 Qualification in Business Administration / Logistics /Business / Administration or related

Required

• Administration experience: 3 - 5 Years

Advantageous

• Administration experience in an Educational Institution :1 Year

Key Competencies

• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline-orientated and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills

Rosebank International is an equal opportunities employer however preference will be given to EE and South African candidates.