Administrator (Software Solutions)

Innovative Solutions; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic software solutions provider in Gauteng is looking for an Administrative Support Assistant. The role involves managing schedules, coordinating client communications, and supporting office operations. Ideal candidates will have over a year of experience in administrative roles and proficiency in Microsoft Office. This position offers growth opportunities in a supportive team environment.

Benefits

Professional development and training

Career growth opportunities

Supportive team environment

Qualifications

• 1+ years of experience in an administrative, operations, or executive support role.
• Excellent organizational and communication skills.
• Proficiency in Microsoft Office Applications.

Responsibilities

• Manage calendars and schedule meetings.
• Coordinate client inquiries and ensure timely responses.
• Track budgets and expenses.

Skills

Organizational skills

Written communication

Verbal communication

Time management

Collaborative mindset

Education

Certificate

Tools

Microsoft Office

CRM systems

Job description

Administrative Support AssistantLocation : BenoniCompany : Innovative SolutionsType : Full-Time (Monday to Friday - 8 : 00 to 17 : 00)About Innovative SolutionsInnovative Solutions is a dynamic software solutions provider serving clients across various industries.

We specialize in delivering tailored software products and ongoing support to help businesses thrive in a tech-driven world.Our CultureAt Innovative Solutions, we live by our core values : Integrity, Innovation, Inspiration, Collaboration, Tech Savviness, Efficiency, and a Solution-Focused mindset.

Key Responsibilities

• Executive & Office Support: Manage calendars, schedule meetings, and coordinate appointments.
• Prepare meeting agendas, take minutes, and follow up on action items.
• General office operations, including supplies, vendor coordination, and facility needs.
• Maintain organized filing systems (digital and physical).
• Track budgets and expenses.
• Support quoting, invoice processing, vendor payments, and reconciliation tasks.
• Sales & Marketing support functions.
• Utilize company software tools for task management, communication, and documentation.
• Maintain and update CRM systems, project management platforms, and shared drivesmunication & CoordinationServe as a liaison between executives and internal teams.
• Draft and manage internal communications, memos, and announcements.
• Point of contact for client inquiries, ensuring timely and professional responses.
• Schedule and coordinate client meetings, demos, and follow-ups.
• Assist in preparing client-facing documents.
• Maintain accurate client records and communication logs.
• Support client onboarding and training coordination.
• Liaise with technical teams to ensure client requirements are clearly communicated.
• Track progress of client-related technical tasks and follow up on deliverables.
• Monitor support ticket systems and ensure timely resolution of client issues.
• Help prepare and distribute technical documentation and training materials.
• Maintain documentation for workflows, SOPs, and internal policies.

Qualifications & Requirements

• 1+ years of experience in an administrative, operations, or executive support role.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office Applications.
• Proficiency in other software solutions is beneficial (Support Desk, CRM, etc.).
• Basic understanding of financial processes.
• Experience coordinating with clients and internal teams.
• Ability to handle confidential information with discretionfortable in a fast-paced, tech-driven environment.
• Preferred: Experience in a software or technology company.
• Familiarity with support ticketing systems and client onboarding.
• Exposure to technical documentation and software support workflows.
• Proactive, solution-oriented mindset.
• Collaborative and team-oriented.
• Detail-oriented and thorough.
• Adaptable and eager to learn.
• Strong interpersonal skills.

Benefits

• Professional development and training
• Career growth opportunities
• Supportive team environment

Job Type : Full-time Pay : R

• ,00 - R
• ,00 per monthApplication Question(s) : Do you have reliable transportation?

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Are you available Immediately or do you have a notice period?

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Education & Experience

Certificate (Required)Experience : Computer / Software : 1 year (Required)Administrative / Admin Assistant : 4 years (Required)Quoting / Invoicing : 1 year (Required)Support Desk Ticketing : 1 year (Preferred)Software Solutions Industry : 1 year (Preferred)Language : English (Required)Location : Benoni, Gauteng

Work Location : In person