Administrative & Operations Support Specialist

RETAIL BRANDING SOLUTIONS; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent retail service provider in Durban seeks an Administrative & Operations Support Specialist for a full-time, on-site role. Responsibilities include supporting design and manufacturing teams, coordinating logistics, and fostering communication between various departments. Candidates should possess strong communication skills and project management capabilities. Experience in sales and logistics is advantageous, along with proficiency in relevant software. Zulu and Afrikaans speaking is a plus.

Qualifications

• Strong ability to communicate effectively with internal teams, clients, and suppliers.
• Experience in operations management and logistics.
• Must be able to multitask and problem-solve in a fast-paced environment.

Responsibilities

• Manage switchboard and screen calls.
• Ensure quality control.
• Book couriers and complete waybills accurately.
• Maintain communication between Design and Operations departments.
• Host clients effectively.

Skills

Excellent communication abilities

Proven experience in sales

Expertise in operations management

Project management skills

Proficiency with relevant software

Ability to multitask

Job description

Administrative & Operations Support Specialist

We are seeking an Administrative & Operations Support Specialist for a full-time, on-site position based in Durban, KZN. In this role, you will be responsible for supporting the design, manufacturing and installation teams, coordinating logistics, ensuring efficient supply chain processes and serving as a key point of communication between various departments, clients and suppliers.

Strengths:

• Excellent communication abilities for effective interaction with internal teams, clients and suppliers
• Proven experience in sales or understanding of customer‑centric strategies
• Expertise in operations management and the ability to streamline logistics
• Project management skills, with prior experience in managing tasks, deadlines and resources effectively
• Proficiency with relevant software and tools for data analysis and project efficiency
• Ability to multitask and problem‑solve in a dynamic, fast‑paced environment

Responsibilities

• Switchboard management and screening calls
• Quality control
• Booking couriers and completing waybills correctly
• Checking couriers and following up
• Ad hoc filing, invoicing and sending statements
• Ensuring good communication between Design and Operations departments
• Welcoming and hosting clients
• Multitasker – able to physically move between departments and loading areas
• Work well under pressure
• Accept and follow through with instructions
• Reliable transport and committed to working hours
• Zulu and Afrikaans speaking is an advantage
• Signage experience is a huge advantage

The role would entail being an all‑rounder and good communicator. One of the main responsibilities is booking couriers, completing waybills with accuracy and following up. The person would need to stay calm and efficient under pressure and also use interactions with clients as an opportunity to sell.

Start: As soon as possible

Based in Glen Anil, Durban

Seniority level

Entry level

Employment type

Full‑time

Job function

Administrative

Industries: Printing Services