Administrative Assistant: Student Disciplinary Hea

Nelson Mandela University; Gqeberha; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A prominent educational institution in Gqeberha is seeking a professional to oversee student disciplinary matters and provide paralegal support. This role requires at least 5 years of relevant experience, excellent organisational and communication skills, and the ability to work independently within a higher education setting. The ideal candidate will manage various disciplinary processes, ensuring adherence to university policies. Application deadline is November 14, 2025.

Qualifications

• Minimum 5 years experience in a similar role.
• Experience in working at a higher education institution.
• Excellent telephone etiquette.

Responsibilities

• Provide a paralegal service for Student Disciplinary matters.
• Arrange Review Committee meetings of Council.
• Conduct awareness campaigns, workshops, etc.

Skills

Time management

Problem solving

Organising

Reliability

Teamwork

Active listening

Collaboration

Communication

Confidentiality

Computer literacy in MS Office

Education

Matric/Grade 12

Paralegal Diploma

Job description

CORE PURPOSE OF JOB

To ensure high standard of discipline is adhered to by students, thus fostering a conducive environment for learning, embracing University values, compliance with Higher Education Act and Student Disciplinary Policy. To ensure that all reported alleged student transgression(s) matters are properly recorded and handled. Play a crucial role in arranging set down dates for student disciplinary enquiries/hearings. In conjunction with Senior Director and Legal Advisors, facilitate issuing of notices to appear at the disciplinary enquiry, issuing of No Contact Orders, processing of sanctions, processing of review outcomes, etc. Arranging sessions for Pardon Committee meetings.

KEY PERFORMANCE AREAS

• Provide a paralegal service for Student Disciplinary matters.
• Arrange Review Committee meetings of Council.
• Provide professional information and communication service to staff and students.
• Process claims submitted by Presiding Officer(s) or Chairperson(s), the members of the Review Committee members, etc.
• Develop and maintain an effective system in respect of document management.
• Ensure efficient and effective delivery of documents for student disciplinary hearings.
• Provide professional service to Ombuds and Adjudicator.
• Conduct awareness campaigns, workshops, etc.

CORE COMPETENCIES

Time management, problem solving, organising, reliability, teamwork, active listening, collaboration, result orientation, communication, diversity, equity, and inclusion, integrity, confidentiality, liaison with external stakeholders, ability to work independently, working knowledge and experience of IT systems, Computer literacy in MS Office (Word, Excel, Outlook, etc.), experience in working at higher education institution.

Requirements

• Matric/Grade 12 (Paralegal Diploma advantageous)
• Minimum 5 years experience in a similar role;
• Ability to work independently and manage files/matters with instruction by the Senior Director and Legal Advisors;
• Ability to handle volumes of different matters, work under pressure and to use initiative;
• Ability to prioritise and work meticulously,
• Excellent telephone etiquette;
• Ability to fit in well within the processes and procedures in place;
• Experience in working at higher education institution.
• General administration

Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan. No applications will be accepted after the closing date Friday, 14 November 2025