Administrative Assistant

Sanlam; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services group in Durban is looking for an administrator to perform various clerical tasks within the Sales Support team. The ideal candidate has 3+ years of experience in financial and insurance services, strong communication skills, and proficiency in Word and Excel. Join a workplace that values growth opportunities and embraces diversity.

Qualifications

• Minimum 3 years’ experience in financial and insurance services.
• Minimum 3 years’ experience in a sales environment as an administrator.
• Experience in processing transactions and conducting simple calculations.

Responsibilities

• Perform clerical duties involving compiling and arranging data.
• Process and code documents and maintain records and files.
• Ensure efficient handling of administrative processes.

Skills

Effective written communications

Proficient typing

Excellent proofreading skills

Time management skills

Excellent verbal and communication skills

Education

Grade 12/Standard 10/NQF4

Tertiary qualification / NQF5

Tools

Word

Excel

Basic computer network systems

Job description

Who are we?

At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way. Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

What will you do?

Under general supervision, performs a limited variety of clerical duties for functional groups involving compiling and arranging data, making standard computations, processing and coding documents and maintaining records and files. Routines are generally prescribed and supervision is readily available. This role ensures that all administrative processes linked to onboarding, partner administration and the broader Sales Support team administration is handled efficiently and effectively.

Minimum Qualification and Experience

Qualification

• Grade 12/Standard 10/NQF4
• Tertiary qualification / NQF5

Experience

• Minimum 3 years’ experience in financial and insurance services
• Minimum 3 years’ experience in a sales environment as an administrator
• Computer Literacy: Word, Excel and basic computer network systems
• Effective written communications, Proficient typing and excellent proofreading skills
• Time management skills
• Excellent verbal and communication skills

Knowledge and Skills

Processing transactions and conduct simple calculations. Data collection and analysis. Record keeping, filing and maintenance of databases. Maintain work standards and quality verification.

Personal Attributes

Plans and aligns - Contributing dependently; Communicates effectively - Contributing dependently; Action orientated - Contributing dependently; Optimises work processes - Contributing dependently.

Core Competencies

Being resilient - Contributing dependently; Customer focus - Contributing dependently; Collaborates - Contributing dependently; Cultivates innovation - Contributing dependently; Drives results - Contributing dependently.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.