Administration Supervisor (40hr) - Foschini - Vaal Mall

TFG (The Foschini Group); Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail group in South Africa is seeking an energetic individual for an entry-level position. Responsibilities include assisting with stock management, providing excellent customer service, and ensuring smooth operations within the store. Ideal candidates should possess a Grade 12 qualification and have at least three years of retail or administrative experience. This full-time position offers growth opportunities within a purpose-led business.

Qualifications

• A minimum of 3 years retail or administrative experience.
• Passionate about excellent customer service and a sales environment.

Responsibilities

• Assist the Store manager with stock take and store administration.
• Monitor stock movement within the store.
• Implement risk management procedures to mitigate stock losses.
• Ensure compliance with reporting procedures.
• Analyse store reports to assess performance.
• Maintain in-store filing systems.
• Process customer transactions via POS.

Skills

Good administration ability

Computer literate

Customer service delivery

Planning & organising

Knowledge of policy & procedures

Customer value management

Good verbal and written communication skills

Strong organisational skills

Ability to multi-task

Ability to work independently

A high level of attention to detail

Education

Grade 12 qualification

Job description

Responsibilities

• Assisting the Store manager with stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures to mitigate stock losses and shrinkage
• Ensure compliance of all administration, systems and reporting procedures
• Extract store reports to analyse turnover and stock performance
• Understand and present information to the Store manager
• Organise and maintain in‑store filing systems
• Monitor and control cash or transactional activities to ensure that processes are followed
• Uphold in‑store safety and security procedures
• Process customer transactions via an active retail system (POS)
• Identify customer needs through professional engagement and communication
• Establish customer loyalty by promoting cash‑reward programmes
• Take initiative to improve customer experience and satisfaction
• Adhere to visual merchandising principles and follow housekeeping procedures
• Continuously develop selling skills and product knowledge
• Work within a team to meet sales targets and implement store objectives

Qualifications and Experience

• A Grade 12 qualification
• A minimum of 3 years retail or administrative experience
• Remain in sync with the latest fashion trends
• A passion for excellent customer service and a sales environment

Skills

• Good administration ability
• Computer literate
• Customer service delivery
• Planning & organising
• Knowledge of policy & procedures
• Customer value management
• Holding self and others accountable to meet commitments
• Good verbal and written communication skills and organisational skills
• Strong organisational and planning skills
• Ability to multi‑task in a fast‑paced environment
• Ability to work independently
• Ability to take initiative
• A high level of attention to detail

Behavioural Traits for Success

• Taking on new opportunities and tough challenges with urgency, energy and enthusiasm
• Effectively building formal and informal relationship networks inside and outside the organisation
• Building strong customer relationships and delivering customer‑centric solutions
• Making timely decisions that keep the organisation moving forward
• Anticipating and adopting innovations in business‑building, digital and technology applications
• Creating a climate where people are motivated to help the organisation achieve its objectives
• Using feedback and reflection to gain insight into personal strengths and weaknesses
• Developing people to meet both their career goals and the organisation’s goals
• Knowing the most effective and efficient processes to get things done, focusing on continuous improvement
• Actively learning through experimentation, using both successes and failures as learning fodder
• Providing direction, delegating and removing obstacles to get work done

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

About Us

TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it’s a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose‑led business, and on this team, you’ll share the pride of making an impact across a whole industry.

About The Team

Foschini has been dressing fashionable South African women for 100 years, supporting and inspiring women to create a better future. We are your ultimate destination for stylish, contemporary fashion. From smart and casual wear to denim, leisurewear, accessories, lingerie, footwear, cosmetics, jewellery and kidswear, we offer great value and a modern shopping experience. We’re seeking energetic and creative individuals to join our team and help us deliver the latest trends.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industries

Retail

Location

Johannesburg Metropolitan Area, South Africa

Referral Policy

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