Administration Officer

Women'S And Children'S Health Network; Cape Town; On-site; ZAR 651 000 - 709 000; Part time

Job summary

A leading healthcare network is seeking an Administration Officer in Cape Town. The role involves providing customer service, managing client data, and supporting a multidisciplinary team. Ideal candidates will have strong communication skills, proficiency in Microsoft Office, and experience in sensitive environments. This part-time position offers a competitive salary, relocation support eligibility, and various benefits including fitness programs and public transport access.

Benefits

Relocation financial support

Access to fitness programs

Free public transport

Qualifications

• Effective communication with clients and staff.
• Ability to prioritize competing workloads.
• Experience in sensitive administrative environments.
• Proficiency in Microsoft Office Suite.
• Ability to work in a multidisciplinary team.
• Knowledge of health and welfare services.

Responsibilities

• Serve as the first point of contact for clients.
• Manage client appointments and records.
• Provide administrative support to the clinical team.
• Contribute to quality improvement initiatives.

Skills

Communication skills

Time management

Discretion in handling confidential information

Proficiency in Microsoft Office Suite

Teamwork

Knowledge of administrative and financial procedures

Tools

Client management systems

Job description

Women's and Children's Health Network, Health and Recovery, Trauma and Safety Service (HaRTSS), Cedar Health Service, Kaurna Land, Port Adelaide

• SalaryClassification - ASO2 - Administrative Services Officer L2- $58,
• to $63, Superannuation and Salary Sacrifice Benefits Part Time – Term Contract (Temporary until 30 June)

About The Opportunity

We currently have an exciting opportunity to join the Cedar Health Service team as Administration Officer, where you will be responsible for: Serving as the first point of contact, delivering respectful, professional, and responsive customer service to clients and stakeholders. Managing client appointments, records, and data using electronic health and practice management systems, ensuring accuracy and compliance. Providing administrative support to the Clinical Team Leader and assisting with financial, HR, and resource management tasks. Contributing to quality improvement initiatives by reviewing processes, supporting risk management, and enhancing service delivery. Fostering a positive, culturally sensitive, and safe work environment aligned with SA Health values and promote equitable access for diverse communities.

About You

To be successful in this role, you will have:

• Proven ability to communicate effectively with clients, staff, and external agencies, both verbally and in writing.
• Excellent time management skills with the ability to prioritize competing workloads and exercise initiative and judgment.
• Experience providing administrative support in sensitive environments, including domestic family violence and trauma settings, handling confidential information with discretion.
• Proficient in client management systems, record keeping, and advanced use of Microsoft Office Suite (Outlook, Word, Excel).
• Demonstrated ability to work effectively in a multidisciplinary team and contribute positively to workplace culture.
• Knowledge of administrative, financial, and purchasing procedures within health and welfare services, along with an understanding of common health issues faced by clients.

What WCHN Can Offer You

Relocation financial support may be negotiated, subject to eligibility.

Click here for details and contact the enquires person for further information. Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9, each FBT year + $2, for Meal Entertainment expenses each FBT year. Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.) Free public transport for SA Health Metropolitan Hospital workers to and from the Women's and Children's Hospital.

About Us

The Women's & Children's Health Network is the state's leading provider of best practice health care for women, babies, children and young people across South Australia.

We offer specialist care for children with acute and chronic conditions state of the art maternity and obstetric care services community based services reaching hundreds of thousands of babies, children and young people, their families and communities across South Australia. Specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services. Join our patient centred team and contribute to providing South Australia's women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs. Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.

Special Conditions

To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please click on the attached role description and also review our document checklists below. Immunisation Requirements Checklist, Applicant Documents Checklist, Application Instructions. You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé / curriculum vitae prior to clicking 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity. The South Australian public sector promotes diversity and flexible ways of working part-time.

Applicants are encouraged to discuss the flexible working arrangements for this role. Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Enquiries Admin Coordinators Cedar Health Service, Phone : , E-mail : Application Closing Date : Sunday 28 September : 55pm Useful Links ASO2 - Administration Officer - HaRTSS - Role Description