About us
Trac-Tech delivers mission-critical electronic security, access control, and workforce management solutions to businesses across Southern Africa.
We’re looking for a smart, organised all-rounder to keep our back office and front counter running smoothly—owning admin, invoicing, purchasing, stock control, and assisting walk-in and online customers.
What you’ll do
- Administration & Invoicing: prepare quotes, create invoices / credit notes, reconcile supporting documents, maintain job files and PODs.
- Purchasing: raise POs, compare supplier quotes, track ETAs, expedite orders, manage returns / RMAs.
- Stock Management: receive and GRN stock, bin correctly, issue stock to jobs, maintain min / max levels, run cycle counts and monthly stocktakes, capture variances, and manage RMA’s.
- Front Counter / Walk-in Support: greet customers, handle queries, prepare quick quotes, process payments (EFT / card), issue receipts and hand over goods neatly.
- Logistics & Ops Support: book couriers / collections, prepare pick lists for technicians, keep asset registers and serials tidy.
- Systems & Reporting: keep ERP / stock system up to date, maintain supplier / customer records, produce simple weekly dashboards (backorders, aged POs, stockouts).
- Job Cards and Technicians: ensure that technicians project and call out job cards are up-to-date and invoiced according to the company’s standard procedures.
- Project Stock Management: ensure that the stock required for projects is timeously and correctly ordered / delivered.
- Manage Online Sales: assist online customers with stock, quotation / sales and account queries.
What you’ll bring
- 2–5 years in administration with solid invoicing, purchasing and stock experience.
- Comfortable in an ERP / accounting package (e.g., Zoho / Sage / Pastel / QuickBooks) and strong Excel / Google Sheets skills.
- Superb attention to detail, accurate data capture, and great follow-through with suppliers and customers.
- Friendly, professional communication—on email, phone and in person.
- Able to prioritise in a fast-moving environment and meet deadlines.
- Advantageous: knowledge of electronic security / access control parts, courier portals, VAT / document compliance, valid driver’s licence.
What we offer
- Competitive package, training, and growth in a supportive team.
- Hands-on role with real impact and clear processes.
- Standard office hours, Monday–Friday.