Administration Associate

Maersk; Johannesburg; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A global leader in logistics is seeking an Administrator in Johannesburg to support operations by ensuring accurate processing of customer orders through the Warehouse Management System. The ideal candidate will have at least 2 years of relevant experience, strong leadership skills, and proficiency in WMS and Microsoft Excel. Join us to be part of a diverse and inclusive team driving global trade forward.

Qualifications

• Minimum 2 years in warehouse administration, preferably in a leadership role in order fulfilment operations.
• Experience in 3PL, FMCG, or multi-client warehousing environments is preferred.

Responsibilities

• Ensure timely processing of customer orders via WMS.
• Monitor Warehouse Management System accuracy.
• Engage with Business Solutions on Delivery Note creations.

Skills

Strong Leadership

Attention to detail

Order processing

System navigation

Documentation accuracy

Interdepartmental coordination

Education

Matric / Grade 12

Relevant tertiary qualification in supply chain, operation or logistics

Tools

WMS

Microsoft Excel

SharePoint

Job description

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? The Administrator plays a vital coordination and support role within the operations, ensuring the timely processing of customer orders via WMS, and facilitating order readiness through accurate documentation and reporting. This role supports the Team Lin achieving operational flow, system alignment, and service level performance by handling daily WMS order tasks, interdepartmental communication, and report generation. The administrator ensures execution is underpinned by accuracy, visibility, and proactive issue resolution.

WHAT WE ARE:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. At Maersk, we are accelerating our logistics & services products to become the global integrator of container logistics and looking for team players to help us execute our process improvement initiative for Contract Logistics services. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

KEY RESPONSIBILITIES:

WMS Order Management

• Monitor the Warehouse Management System (SAP) accuracy captured on Inbound and Outbound.

• Distribute pick slips to the outbound picking team and align pick sequences with operational priorities.

• Flag orders requiring manual release or special handling for review to the Team

• Verifying shipping Docs matches to matching accuracy on inbound

Inventory Coordination & Stock Replenishment

• Liaise with the Team to ensure required SKUs are replenished into picking locations to prevent operational delays.

• Confirm with the Inventory Manager on expiry extensions for outbound stock where applicable.

• Alert the Team of any WMS allocation failures or blocked picks.

Outbound and Inbound Documentation Control

• Engage with Business Solutions to follow up on Delivery Note (DN) creation and delivery discrepancies.

• Track and Update inbound Shipments

• Verify and record documentation related to orders; escalate any missing or incorrect documents.

• Ensure that completed orders in WMS align with physically handed-over quantities at Receiving and Dispatch.

Reporting & Data Administration

• By close of business (COB), export and upload daily order fulfilment of Plan vs actual aligns with Sap.

• Ensure uploaded reports are accurate, consistent, and support operational visibility and client reporting requirements.

• Maintain a secure and organized digital and hard copy filing system for outbound documentation and reports.

Collaboration & Operational Support

• Support the Team in maintaining seamless flow through timely admin triggers and updates.

• Maintain a live issue log, capturing operational blockers and escalating unresolved issues.

• Serve as a communication bridge between Client and Operations.

• Communication with Transporters regarding Inbound & Outbound Vehicles

• Participate in operational huddles and handovers to stay aligned with challenges, client escalations, or system-related changes.

• Maintain a visual dashboard of metrics, issue statuses, and performance goals.

WHO WE ARE LOOKING FOR:

Criteria Requirement Education

• Matric / Grade 12 (Required) and a relevant tertiary qualification in supply chain, operation or logistics.

Experience

• Minimum 2 years in warehouse administration, preferably in Leadership role in order fulfilment operations

Systems

• Proficiency in WMS, Microsoft Excel, SharePoint

Skills

• Strong Leadership, attention to detail, order processing, system navigation, documentation accuracy, interdepartmental coordination

Certifications

• Administrative or logistics support training advantageous

Other

• Experience in 3PL, FMCG, or multi-client warehousing environments is preferred

#LI-LS2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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