Administration Assistant

Riding for the Disabled Association Limited; Wes-Kaap; On-site; ZAR 774 000; Part time

Job summary

A national organization in community services is seeking a detail-oriented Administration Assistant for a part-time role in South Africa, Wes-Kaap. The ideal candidate will have strong communication and customer service skills, proficiency with MS Office and CRM systems, and the ability to manage various administrative tasks. Responsibilities include office administration, record maintenance, payment processing, and supporting program compliance. Join us to make a meaningful impact in the equestrian and disability sectors.

Benefits

Supportive team environment

Opportunities to grow skills

Qualifications

• Strong communication and customer service skills.
• Confidence using MS Office and CRM systems.
• Ability to manage workflow across various admin functions.

Responsibilities

• Deliver office administration tasks like data entry and filing.
• Maintain accurate records and update the CRM system.
• Process payments for donations and registrations.
• Support program tasks such as coach accreditation.
• Act as the first point of contact for enquiries.

Skills

Strong communication skills

Customer service skills

Confidence with MS Office

Experience with CRM systems

Attention to detail

Job description

Riding for the Disabled Association Limited – West Beach SA

Employment Details

• Part‑time (15.2 hours per week) 12‑month contract
• Award Classification: Social and Community Services Employee Level 2 (SCHADS Award)

About Us

RDA Australia is a national organisation empowering people through equestrian programs, training, and community engagement. We are seeking a detail‑oriented and proactive Administration Assistant to support our operations and member services.

The Role

As an Administration Assistant, you will play a key role in ensuring smooth day‑to‑day operations. You’ll manage records, support program compliance, and provide excellent service to members, coaches, volunteers, and stakeholders.

Key responsibilities include

• Delivering office administration tasks (data entry, mail, scanning, filing).
• Maintaining accurate digital and paper records, including CRM updates.
• Processing payments for donations, merchandise, and registrations.
• Supporting program tasks such as coach accreditation, training applications, and annual re‑registration.
• Acting as a first point of contact for enquiries, escalating complex matters as needed.
• Working within organisational policies and compliance requirements (WHS, child‑safe standards).

About You

• Has strong communication and customer service skills.
• Is confident using MS Office, CRM systems, and online platforms.
• Can manage their own workflow across multiple admin functions.
• Works effectively under general supervision and within established procedures.
• Brings attention to detail and a collaborative approach.

This role is classified under the SCHADS Award – Level 2, with a base salary of approximately $68,335 per annum (full‑time equivalent) plus applicable leave loading, allowances, and entitlements.

Why Join Us?

• Be part of a national organisation making a real difference in the equestrian and disability sectors.
• Work in a supportive team environment with opportunities to grow your skills.
• Contribute to programs that empower coaches, volunteers, and participants across Australia.

How to Apply

Please submit your resume and a cover letter outlining your suitability for the role to *****@rda.org.au. Applications close on 11 January 2026.