Admin Manager, Retail - iStore Rosebank Pre Owned, Johannesburg

Core Group; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retailer in technology in Gauteng is seeking an experienced iStore Admin Manager to oversee back of house operations. The role involves leading teams and ensuring adherence to policies while enhancing overall operational effectiveness. Ideal candidates must have 5+ years in retail management and a strong focus on customer experience. Competitive candidates will possess the ability to thrive in fast-paced environments and drive store targets.

Qualifications

• 5+ years leading teams in a complex, high turnover environment.
• Proven ability to work in a fast-paced environment.
• Matrix management capability to ensure co-operation across business functions.

Responsibilities

• Ensure that back of house iStore operations run effectively and efficiently.
• Reduce overall risk by adhering to iStore policies and standard operating procedures.
• Enhance operations and review systems on an ongoing basis.

Skills

Team Leadership

Retail Operations Knowledge

Customer Experience

Education

Completed Matric

Tertiary Qualification

Job description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

As an iStore Admin Manager you would be responsible for Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

Your responsibilities are to ensure that the back of house iStore operations run effectively, efficiently and optimally and that overall risk to the iStore business is reduced by ensuring that all iStore policies, processes and standard operating procedures (SOP’s) are adhered to.

Focus on enhancing operations and reviewing systems and processes on an ongoing basis to align with best fit for the business.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading teams in a complex and high turnover environment
• Retail operations experience and knowledge
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Proven track record of excellent customer experience
• Proven track record of driving Store targets and results

Please apply today!