Admin Clerk

The HEINEKEN Company; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A multinational beverage company is seeking a dedicated Warehouse Operations Coordinator to ensure efficient warehouse functioning and timely supply of stock in Johannesburg. Candidates should possess a degree in Supply Chain or Operations, with 1-3 years of relevant experience. Proficiency in SAP, Excel, and PowerPoint is essential. The role involves ensuring safety rules, managing logistics, and achieving key performance indicators. A commitment to diversity and inclusion is noteworthy, encouraging all qualified candidates to apply.

Qualifications

• 1-3 years relevant experience, preferably in Warehousing or Distributions.
• Strong computer literacy and proficiency in Excel and PowerPoint.
• Understanding of logistics service provider contract management.

Responsibilities

• Ensure safety rules are adhered to in the Distribution Centre.
• Manage call-offs from suppliers and react to availability risks.
• Control stock movements and ensure accuracy in stock systems.
• Lead the stock count process and assist in administrative tasks.

Skills

Supply Chain management

Operations management

Logistics planning

Problem solving

Collaboration

Education

Degree in Supply Chain, Operations, Industrial Engineering, or Logistics

Tools

SAP

Excel

PowerPoint

Job description

We Go Places! How about you?

Immediate Superior: Maclen Caywood
Job Grade: 05
Location: Johannesburg
Function: Supply Chain
Sub Function: Supply Chain - Other Support
Type of Contract: Permanent
Reference Number: 147743
Closing Date: 05/12/2025

Job Purpose

To ensure efficient functioning of the Warehouse Distribution and Administrative functions which support the warehouse team in a timely supply of stock to depots and direct customers within agreed service levels to exceed customer expectations.

Key Responsibilities

Safety

• Ensure all safety rules are adhered within the Distribution Centre and display ambassadorship of the 12 lifesaving rules.

Logistics Service Provider Contract Management

• Record 3PL (3rd Party Logistics) OTIF Performances and report adherence to the shift Controller.
• Communicate late arrivals with transport Controllers.

Daily Logistics Capacity Planning

• Manage call‑offs from suppliers and react timeously when availability is at risk.
• Raise critical issues (HME- Handling Machine Equipment availability) to stakeholders and higher management when necessary and communicate the impact of changes to the plan to relevant stakeholders.

OPEX

• Partake in cost‑saving initiatives (TIMWOODS)
• Update departmental assets and propose replacements when due.
• Assist with Administrative Budget Preparations.
• Ensure COUPA expenditure is in line with Monthly ROFO commitments.

Operational Objective / KPI’s

• Understand the site`s Objectives and add value.
• Monitor 3PL Supplier CFR (Case Fill Rate) Weekly performances.
• Take part in 5 WHY problem solving and assist with Coaching Admin Clerks.
• Consistently meet operational key performance indication within the DAC (Distributions and Administration) space.
• Ensure 5s is implemented, maintained and improve towards maturity level.
• Ensure effective document control and traceability.
• Perform a traceability mock recall – Document Process.
• Perform STO processing of BLE (Botswana, Lesotho and Eswatini) coupled with Exports.

Operational Planning and Execution

• Effectively control stock movements by ensuring the applicable Export documentation is generated, signed off and filed.
• Ensure Stock system is a real‑time reflection of physical stock by timeous processing of stock movement transactions.
• Lead the CHEP stock count process and assist with WMS stock take administrative tasks.
• Perform Job Observations in your department to validate staff development opportunities.
• Allocate on‑line training to admin clerks and unlock the full potential.
• Timeous shipment of customer orders.
• Deliver the correct product on time and in full, meets required quality standards.
• Perform ICC reviews for Sales and Distributions.
• Effectively manage non‑conformance process and all documentation relevant to rework.
• Ensure financial controls are in place as required by company internal control checklists.
• Ensure control of purchasing required in warehouse environment follow the correct sourcing procedure.
• Ensure controlled use of outsourced labour through use of COUPA, authorised process and documentation.
• Ensure the use of TPM practices to achieve business results.
• Meet Service Level Agreements.
• Build effective and trusting relationships with customers/suppliers and Export Controller.
• Actively contribute to innovations and near misses within the team.
• Log STO Queries and resolve within 48hrs.

TPM and Continuous Improvement

• Be a Custodian for Lifelong Learning and complete online courses within the defined timeframes according to TPM methodology.
• Record Logistics KPI’s according to applicable Heineken standards and keep DCS Charts update.

Leadership

• Collaboration across departments and sources of supply.
• Lead 5WHY problem solving within your department.

Job Requirements

• Minimum in Supply Chain, Operations, Industrial Engineering, Logistics, or relevant related qualification.
• 1–3 years relevant experience, preferably in one or more of following areas: Warehousing and Distributions.
• Computer literacy with sound working knowledge of SAP experience with proficiency in Excel and PowerPoint.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.