Admin Assistant

52F13E41-F8E7-49Ab-90D1-0Fc4E187D79F; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading online harp education business in Cape Town is seeking an organised and reliable Admin Assistant. This full-time role involves managing routine tasks, supporting customer services, coordinating engagements, and ensuring detailed communication within a small team. The position offers a chance to grow in independence and responsibilities within a supportive environment.

Qualifications

• Detail-oriented and enjoys repetitive work.
• Self-directed and able to work independently.
• Able to provide calm and helpful support.

Responsibilities

• Load course and product information to the website.
• Oversee admin for customer surveys.
• Administer customer support emails and filter inbox.
• Coordinate volunteer engagement.
• Assist with online meetups.
• Post content on social media.
• Write and send emails using templates.
• Assist with other routine admin tasks.

Skills

Excellent computer skills

Deadline-oriented time management

Strong interpersonal skills

Clear verbal and written communication

Adaptability and resilience

Tools

ClickUp

Wordpress

LearnDash

Google Workspace

Job description

Are you looking for a full-time admin role with a friendly team in a warm environment?

At Learning the Harp, we are looking for an organised and reliable Admin Assistant to help our regular and repetitive tasks run like clockwork.

We are a rapidly growing online harp education business in Cape Town.

We intentionally keep our team small, but we need another set of hands

The Position : This permanent role will report to our Head of Operations and will comprise routine tasks and general admin help.
There are opportunities to expand the current responsibilities and grow in independence.
The person we need : Loves checking things off their to-do list.
Is detail-oriented.
Enjoys repetitive work.
Works accurately to achieve deadlines, prioritising tasks for short-term and longer-range deadlines.
municates well so the team can achieve the best results.
Enjoys creating connections with people (primarily via email)
Eagerly takes direction and implements feedback effectively.
Learns how to use new tools quickly and is tech-savvy (ClickUp, Wordpress, LearnDash and Google Workspace are the tools we use most frequently).

Is self-directed and able to work independently.
Has a laptop or desktop computer to use for work
Skills required : Excellent computer skills and familiarity with working online.
Deadline-oriented time management skills.
Strong interpersonal and problem-solving skills.
Clear and precise verbal and written communication skills.
Adaptability, resilience and ability to work under pressure.
Ability to provide support with a calm and helpful demeanor.

Job responsibilities : Load course and product information to our website.
Oversee the admin involved with customer surveys.
Fill in for the customer support agent where needed, by replying to customer support emails and filtering the inbox.
Coordinate Volunteer Engagement.
Schedule and assist with administration of online meetups.
Post content written by our teachers on social media and function as a moderator for our online community.
Write and send emails on our broadcast email software, using templates.
Assist with other routine or project-based admin tasks.

Our Company : From our little corner of Cape Town, we run the world's biggest YouTube channel for teaching the harp.

Yes, the harp.

You know, the instrument that angels play?

Our online courses, 6-week programmes and membership community are also the biggest in the industry, and we teach people from all over the world.

Our team is led by 3 women-business owners in their 30s.

Our vision is that half a million people will be equipped and encouraged through our content so that they can live out their purpose playing harp music.

At Learning the Harp, our work is grounded in our faith in Jesus.

We believe God called us to this work because He cares about the harp and He wants people to learn.

We are so excited to see God at work in people's lives through our work every day.

How to Apply : Fill in this online form : You will be required to complete a personality test and submit your CV, either via a Google Drive link or via email.

Application deadline : Sunday 30 November

• Start date : As soon as possible
• Location : On-site (Southern Suburbs, Cape Town)
• Contract : Permanent after 3 months' probation
• Type of position : Full-time
• Compensation : Starting between R
• and R per month, depending on experience, with potential for future growth.
• More Information : Visit our website for more info about us – Visit our YouTube channel to get a feel for the type of content we create – If your application is successful, we will contact you for an interview.
• Job Types : Full-time, Permanent
• Pay : R
• ,00 - R
• ,00 per month
• Work Location : In person