Accounts Receivable Controller

TotalEnergies; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading energy company in Johannesburg is seeking an Accounts Receivable Controller to manage customer accounts and ensure efficient credit control. The ideal candidate should possess a Diploma in Credit Management, have at least 3 years of relevant experience, and be proficient in SAP and MS Excel. This role demands strong attention to detail and excellent interpersonal skills. Applicants with FMCG or oil industry experience will be preferred.

Qualifications

• At least 3 years credit control experience in a large company.
• Experience in FMCG and/or oil industry is advantageous.

Responsibilities

• Manage and control allocated customer accounts within defined limits.
• Ensure accurate initiation of financial debit and credit notes.
• Reconcile all customer accounts and report results.
• Minimize risks associated with customer accounts.

Skills

Attention to detail

Excellent computer literacy

MS Office proficiency

Analytical skills

Education

Diploma in Credit Management or equivalent

Tools

SAP

Job description

Job title: Accounts Receivable Controller

Job Location: Gauteng, Johannesburg

Deadline: December 11, 2025

Activities

• To manage and control all allocated customer accounts, within defined limits of authority and the customer predefined credit limits and credit terms.
• To ensure correct initiation of financial debit and credit notes, re-collection of items unpaid, liaising directly with all customers, collection of all outstanding monies.
• To ensure timeous accurate matching of all payments collected (as per customer instruction, remittance advise, customer payment reconciliation).
• Reconciliation of all customer accounts allocated to the incumbent through liaison, logging of tickets to SSC and ensuring accurate execution of instructions by SSC.
• Reporting of all credit results to the Account Receivable Manager.
• To accurately initiate journals for inter account transfer, small write off/write up, bad debt write off and intercompany account sweepings (where applicable).
• To minimise all risk pertaining to customer accounts: provide accurate comments on customer sales orders going on credit block and ensure all blocked orders are addressed within SLA.
• To investigate reasons for orders going on credit block and ensure it is addressed with the Sales team – overdue queries resolved within 60 days and overdue payments collected immediately after due date.
• To ensure bad debt provisions are minimised.
• To continuously strive to reduce the number of sales orders going on credit block with the assistance and support of the sales team to ensure compliance with budget percentage for blocked orders.
• To resolve all incorrect charged items on customer accounts e.g. municipality, rebate, price & quantity claims, Sapphire, ESO, Promotion Items, Total Card.
• To ensure accurate data are provided to Sales for the purpose of evaluating customer (e.g. payment history and turnover history).
• To ensure that daily account verifications take place and anomalies are discussed with Accounts Receivable Manager.
• To initiate reimbursements of amounts via the Vendor account within Limits of Authority; prepare transfer to Doubtful andcknowledgement of Debt debtors’ file for Litigation matters which must be submitted to the Legal and Governance department.
• To always ensure excellent Customer Service.
• To ensure professional liaison with internal and external stakeholders.
• To ensure all payments received are valid and to report any fraudulent transactions. To provide assistance to the Auditors on all requirements (for internal and external auditors).

Candidate Profile

• Diploma in Credit Management or equivalent.
• At least 3 years credit control experience in a large company; FMCG and/or other oil company experience will be an advantage.

Key competencies

• Initiating action, attention to detail, accuracy, adhering to TSA’s code of conduct, ethics, principles and values, policies and procedures, presenting and communicating information.
• Good interpersonal skills, good conflict resolution and people skills.
• Analysing, planning & organizing, delivering results and meeting customer expectations.
• Technical knowledge or skills required: excellent computer literacy and experience of MS Office applications, advanced Excel is essential.
• Basic knowledge of legal procedures.
• Knowledge of SAP.
• Effective written and verbal communication skills.
• Accounting/Financial services jobs.