Accounts Receivable Clerk

HR Genie; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A luxury hotel in Cape Town is seeking a Debtors Clerk to ensure efficient financial operations. The ideal candidate will manage debtor accounts, liaise with clients, and ensure compliance with financial standards. Applicants must have at least 2–3 years of relevant experience and a Matric certificate. Join the team where excellence meets precision in guest experiences.

Benefits

50/50 contribution to provident fund

Company contribution to medical aid

Qualifications

• Minimum 2–3 years’ experience in debtors/accounts receivable, ideally in the hotel industry.
• Must hold a valid South African ID.
• Strong Excel and financial reconciliation skills needed.

Responsibilities

• Maintain accurate debtor accounts, ensure timely billing, and follow up on outstanding payments.
• Liaise with guests, corporate clients, and travel agents regarding invoices and queries.
• Implement credit policies and monitor account limits.

Skills

Debtors management

Excellent communication skills

Problem-solving

Attention to detail

Team collaboration

Education

Matric certificate (Grade 12)

Finance qualification or diploma

Tools

Opera PMS

Excel

Job description

SUMMARY

Ensure that our financial operations in Debtors are accurate, efficient, and guest-focused

POSITION INFO

The President Hotel is on a journey to be considered luxury.

Our purpose is simple yet powerful : to create and inspire memorable experiences.

Our vision : to become Cape Town’s most loved hotel.

Set in the heart of Bantry Bay, between Cape Town’s vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother City’s most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, The President offers an iconic working environment where excellence meets opportunity.

We’re seeking a Debtors Clerk (Accounts Receivable) to join our Finance team and ensure that our financial operations are accurate, efficient, and guest-focused. If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - we want you on our journey!

Key Responsibilities

Accounts Receivable Management

Maintain accurate debtor accounts, ensure timely billing, and follow up on outstanding payments with professionalism and courtesy.

Guest & Client Communication

Liaise with individual guests, corporate clients, and travel agents regarding invoices, statements, and queries, ensuring excellent service and relationship management.

Reconciliations & Reporting

Prepare debtor reconciliations, allocate payments, and generate age analysis reports for review.

Credit Control

Implement credit policies, monitor account limits, and elevate overdue accounts in line with hotel procedures.

Collaboration with Departments

Work closely with Reservations, Front Office, and Events teams to ensure billing accuracy for accommodation, conferences, banquets, and other services.

Audit & Compliance

Support internal and external audits, ensuring compliance with financial controls, statutory regulations, and company standards.

Requirements

• Matric certificate (Grade 12); finance qualification or diploma advantageous
• Minimum 2–3 years’ experience in debtors / accounts receivable – hotel industry experience is essential
• Proficiency in Opera PMS (essential) ;
• Strong Excel and financial reconciliation skills
• Excellent interpersonal, negotiation, and problem-solving skills
• Professional, detail-oriented, and deadline-driven
• Must hold a valid South African ID

Key Competencies

Numerical Accuracy - High attention to detail with a passion for precision in financial records.

Communication & Negotiation - Able to handle debtor queries and collections diplomatically.

Accountability - Takes ownership of debtors’ ledger and ensures timely resolution of issues.

Team Collaboration - Works seamlessly with finance and operations teams.

Integrity & Professionalism - Maintains confidentiality and upholds financial ethics.

Package on Offer

• Basic salary (TBA)
• 50 / 50 contribution to provident fund
• Company contribution to medical aid

Important Application Notes

• Must hold a valid South African ID
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview

Recruitment aligns with the company’s Employment Equity Plan.

Join a team where excellence meets precision. Help shape extraordinary guest experiences by ensuring seamless financial operations at one of Cape Town’s leading hotels.