Accounts Receivable (Ar) Administrator

NexChapter Recruitment; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a candidate experienced in order processing and accounts receivable. The role involves serving as the primary contact for customer inquiries, managing invoices, and ensuring accurate order fulfillment. The ideal applicant holds a tertiary qualification and possesses strong communication skills, proficiency in Microsoft Office, and a solid understanding of accounting principles.

Qualifications

• Previous experience in order processing or finance-related roles.
• Strong understanding of accounting principles.
• Ability to manage multiple tasks.

Responsibilities

• Review and process customer orders through various channels.
• Serve as the primary contact for customer inquiries.
• Generate and distribute invoices accurately.

Skills

Order Processing

Customer Communication

Accounts Receivable Management

Attention to Detail

Organizational Skills

Education

Tertiary qualification in a relevant field

Tools

Microsoft Office (Word, Excel, Outlook)

Syspro (accounting software)

Job description

Key Responsibilities

• Order Processing : Review and process customer orders via phone, email, and online portals. Coordinate with sales, warehouse, and logistics teams to ensure accurate and timely fulfillment.
• Customer Communication : Serve as the primary contact for customer inquiries about orders, invoices, deliveries, and returns. Resolve customer issues promptly and professionally.
• Invoice & Payment Processing : Generate and distribute invoices accurately. Record and reconcile customer payments. Address billing discrepancies.
• Accounts Receivable Management : Open and update customer accounts, send statements and payment reminders, and maintain accurate records.
• Collections : Monitor overdue accounts, follow up with customers, and document collection efforts.
• Credit Note Processing : Issue customer credit notes in line with contractual and billing requirements.
• Administrative Support : Assist with filing, data entry, and general finance department tasks.

Requirements

• Tertiary qualification in a relevant field.
• Previous experience in order processing, accounts receivable, or finance-related administrative roles.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and accounting software (Syspro preferred).
• Strong understanding of accounting principles and accounts receivable best practices.
• Excellent attention to detail, organizational skills, and ability to manage multiple tasks.
• Strong communication and interpersonal skills with a customer-focused approach.
• Ability to work independently and collaboratively within a team.