Accounts & Customer Ops Coordinator

Boardroom Appointments; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking an experienced account administrator in Durban to manage daily customer and retailer administration tasks. The ideal candidate will have 3 years of experience in account administration, preferably within the FMCG sector. Responsibilities include ensuring efficient data capture, serving as a communication link for customers, and assisting the Account Manager. This role is crucial for maintaining smooth operations and providing excellent customer service.

Qualifications

• 3 years account or general administration experience preferably in a FMCG sales environment.

Responsibilities

• Ensure that all aspects of daily Customer/Retailer admin and service queries are addressed.
• Act as the front line administrative information conduit for customers and into other departments.
• Build a deep understanding of Customer/Retailer operations and ensure efficient and accurate data capture of workflow data updates and changes.
• Provide support to the Account Manager in the smooth running of a Customer account.

Job description

A leading recruitment agency is seeking an experienced account administrator in Durban to manage daily customer and retailer administration tasks. The ideal candidate will have 3 years of experience in account administration, preferably within the FMCG sector. Responsibilities include ensuring efficient data capture, serving as a communication link for customers, and assisting the Account Manager. This role is crucial for maintaining smooth operations and providing excellent customer service.