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HomecomingEx

South Africa

On-site

ZAR 200 000 - 300 000

Full time

30+ days ago

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Job summary

A dynamic marketing company in South Africa is seeking an Account Coordinator to support its sales team. The role involves organizing sales activities, managing client relationships, and ensuring excellent service. Ideal candidates should have experience in account coordination and be proficient in MS Office and CRM tools. Strong organizational and communication skills are essential, along with a degree in business or marketing.

Qualifications

  • Proven work experience as an Account Coordinator or similar role.
  • Strong computer skills, especially in MS Office.
  • Hands-on experience with CRM software.

Responsibilities

  • Provide administrative support to Account Executives and Representatives.
  • Prepare and file sales-related documents.
  • Communicate customer feedback to internal teams.

Skills

Organizational skills
Communication skills
Problem-solving attitude
Time-management skills

Education

B.Sc in Business Administration
B.Sc in Marketing

Tools

MS Office
CRM software
Job description
Job Description

We're looking to hire an Account Coordinator who can provide day-to-day administrative support to our Account Executives and Account Representatives and ensure smooth sales procedures. Candidates applying for the role should be highly organized and must perform multiple tasks for different teams/clients at the same time. Any sort of experience with marketing campaigns and an understanding of what "excellent customer service" means is valued highly. Ideally, the candidate should be able to both administer daily sales activities and brainstorm innovative ideas to improve our client relationships. The Candidate should drive growth to our company by being an essential part of the Account Management team.

  • Prepare, file and retrieve sales-related documents.
  • Design and renew sales proposals.
  • Update internal databases with account information.
  • Coordinate meetings, calls and demos for the Account Management team.
  • Conduct research on prospective clients.
  • Collaborate with internal teams to ensure proper pre-and post-sales service.
  • Communicate customer feedback to Marketing, Sales and Product Development teams.
  • Create detailed reports of campaign results.
  • Perform market and competitive research.
  • Help create promotional materials (e.g. presentations and videos).
Requirements
  • Proven work experience as an Account Coordinator, Sales Coordinator or any other similar role.
  • Excellent computer skills (MS Office in particular).
  • Hands-on experience with any CRM software.
  • Experience with marketing/advertising campaigns.
  • Organizational and time-management skills.
  • Strong communication skills with a problem-solving attitude.
  • B.Sc in Business Administration, Marketing or any other relevant field.
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