Account Managers

Konica Minolta South Africa; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading imaging company in Gauteng is seeking an experienced account manager to enhance customer success through effective communication and relationship-building. The ideal candidate will have a background in account management and possess a vehicle for customer visits. Responsibilities include working cross-functionally and identifying growth opportunities. This role is essential for managing the health of customer accounts.

Qualifications

• Previous experience in account management is essential.
• Ability to communicate articulately with clients.
• Must have a vehicle to visit customers.

Responsibilities

• Work cross functionally to ensure customer success.
• Maintain and build relationships with customers.
• Identify growth opportunities during customer visits.
• Manage reporting on customer account health.

Skills

Account management experience

Client relationship management

Strong communication skills

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our portfolio
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Own vehicle