Account Manager - SaaS Growth & Marketplace (Hybrid)

Fresha; Cape Town; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading marketplace platform is seeking an experienced Account Manager in Cape Town. The role involves driving growth and supporting venue partners in maximizing their marketing potential in a fast-paced environment. Ideal candidates should have a Bachelor's degree and 1-2+ years of relevant experience, with strong communication and customer service skills. Benefits include a competitive salary, career growth opportunities, and hybrid working arrangements.

Benefits

Competitive salary

Career fast-tracking

Flexible working arrangements

Dynamic work environment

Qualifications

• 1-2+ years of sales or account management experience in Internet or e-commerce sectors.
• Excellent written and verbal communication skills.
• Strong initiative and customer service orientation.

Responsibilities

• Serve as the lead contact for merchants on account management activities.
• Support merchant onboarding and training.
• Optimize listing content to maximize conversions.
• Analyze reports to increase revenue from existing accounts.
• Ensure positive merchant experience through effective communication.

Skills

Sales experience

Account management

Communication skills

Customer service orientation

Ability to adapt

Education

Bachelor's Degree

Job description

A leading marketplace platform is seeking an experienced Account Manager in Cape Town. The role involves driving growth and supporting venue partners in maximizing their marketing potential in a fast-paced environment. Ideal candidates should have a Bachelor's degree and 1-2+ years of relevant experience, with strong communication and customer service skills. Benefits include a competitive salary, career growth opportunities, and hybrid working arrangements.