Account Manager - Ref #45065

Ithemba Recruitment- Sourcing Top Talent; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency in Gqeberha is seeking an experienced Account Manager to maintain and grow the existing customer base. The role entails meeting monthly business targets, managing client relationships, and reporting sales analytics. Ideal candidates will have 2-3 years of experience in key account management, strong administrative skills, and proficiency in Microsoft Office tools. This position offers a dynamic work environment focused on innovation and client satisfaction.

Qualifications

• 2-3 years Key Account Management / sales experience.
• Experience in maintaining and growing a customer base.
• Strong administrative skills with attention to detail.

Responsibilities

• Meet monthly and annual business targets set.
• Manage client relationships effectively.
• Ensure monthly billing and financial reporting is done accurately.
• Conduct analysis of sales information and report weekly.

Skills

Key Account Management

Sales experience

MS Word

MS Office

Excel

PowerPoint

Negotiation

Tools

CRM Systems

Job description

About the job Account Manager - Ref #45065

MS Word, MS Office, Excel, PowerPoint - Intermediate

Advanced skills would be advantageous

Job related requirements

• 2-3 years Key Account Management / sales experience
• Experience in maintaining/servicing and growing a existing customer base
• Experience in rate negotiations
• Experience in achieving business development targets set
• Experience in selling cross silo solutions
• Reporting day to day to the Regional Sales Manager
• Monthly reporting (where needed / requested)

Main purpose of the role

The main purpose of this role is to maintain the existing customer base as well as grow business for the allocated Branch and meet monthly and annual business targets.

Added advantages for this role

• Basic understanding of industry supply chains
• Strong administrative skills with high attention to detail

Duties and responsibilities

• Meet monthly and annual business targets set.
• Manage client relationship.
• Monthly billing and financial reporting.
• Analysis of sales related information and report weekly to Regional Sales Manager.
• Competitor and industry analysis.
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure required monthly and accumulative targets are met.
• Implementation and communication of customers SLA
• Management of debtor’s days of signed clients within the companies requirements.
• Identifying cross silo solutions and working with other Department heads
• Ensure all client files are updated and maintain as per the company procedures and Quality Management System.
• Update and maintain the internal CRM System