Account Manager - Mandarin Language, 3P Marketplace

Amazon Commercial Services (South Africa) (Pty) Ltd - N09; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading e-commerce company in Cape Town is looking for an enthusiastic Account Manager to drive business growth by partnering with sellers and ensuring high performance. Candidates should be fluent in Mandarin and English, possess a Bachelor's degree, and have at least 3 years of experience in Key Accounts Management and Sales. This is a fantastic opportunity to work in a dynamic environment and make a significant impact on seller performance.

Qualifications

• Speak, write, and read fluently in Mandarin.
• Speak, write, and read fluently in English.
• Minimum 3 years’ experience with Key Accounts Management and Sales.
• Experience in prospecting and qualifying potential partners.

Responsibilities

• Build your own pipeline of opportunities with Selling Partners.
• Develop long-term relationships with sellers.
• Achieve business and financial objectives.
• Identify growth opportunities and projects.

Skills

Fluent in Mandarin

Fluent in English

Key Accounts Management

Sales experience

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Overview

Amazon is hiring Accounts Managers who are self-motivated, results-driven and capable of working in a dynamic fast-paced environment.

Today, more than 60% of the items sold in Amazon’s stores globally are from independent sellers — most of which are small and medium-sized businesses — providing a vast selection of products, competitive prices, and great convenience for shoppers.

As an Account Manager you will partner with strategic sellers, sales and product teams, to grow sellers’ businesses on Amazon, identifying opportunities to maximize selection, driving feature adoption, monitoring seller’s healthy growth, performance, product quality, as well as working with sellers to achieve our standard and delivering the best e-commerce experience for customer on Amazon.

You are responsible for delivering business growth and maximizing revenue generation across selected product families. Operating in a fast-moving and often ambiguous environment, you will have full responsibility for delivering business and financial objectives.

Key job responsibilities

• Build your own pipeline of opportunities, identifying high sales potential Selling Partners
• Manage numerous business opportunities concurrently
• Develop long-term relationships with sellers, support them in the integration of their offers and develop ambitious goals for future growth prospects.
• Achieve business and financial objectives and drive the growth of Amazon’s third-party business in selected categories
• Identify opportunities to improve business for all sellers through scalable solutions and manage the roll-out of these solutions
• Conduct deep dives to understand root causes of seller performance and actions to accelerate growth
• Work closely with teams to identify growth opportunities
• Identify and manage projects to improve customer and seller experience, working closely with internal and external teams

BASIC QUALIFICATIONS

• Speak, write, and read fluently in Mandarin
• Speak, write, and read fluently in English
• Bachelor's degree
• Experience in prospecting, qualifying, and being the first point of contact with prospective partners
• 3 years’ Experience with Key Accounts Management and Sales

PREFERRED QUALIFICATIONS

• Experience within e-commerce or Retail fields
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience representing and advocating for a variety of critical customers and working cross-functionally
• Analytical and strategic skills including advanced Microsoft Excel

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.