Account Manager / Business Development - External Sales - Asset Financing / Technology Solution[...]

Quantum Recruitment; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading recruitment agency in South Africa seeks an experienced Account Manager to manage and grow client accounts in asset financing and technology solutions. This role requires at least 5 years of relevant experience and a strong background in customer relationship management. You will work closely with clients and internal teams to ensure high service delivery and satisfaction, driving business growth effectively.

Qualifications

• At least 5 years progressive experience within a professional services business.
• Experience in asset financing or technology solutions sales.
• Experience with large enterprise clients.

Responsibilities

• Manage accounts and ensure client satisfaction.
• Identify and facilitate sales and business growth opportunities.
• Oversee relationships with service providers and partners.

Skills

Customer relationship management

Leadership

Conflict management

Presentation skills

Good business acumen

Education

Tertiary qualification, preferably in IT

Job description

Account Manager / Business Development - External Sales - Asset Financing / Technology Solutions Sales

Location: Randburg / Roodepoort
Type: Permanent
Employment: Full Time
Published: 1 week ago
EE / AA, Non EE / AA

Introduction

The Account Manager will be required to perform two primary roles: Account Management: Day-to-day management and smooth running of their Accounts, delighting clients with good customer service in all aspects of administration and delivery of service. Account Development: Partner with customers to clearly understand their needs, add value, and provide support and excellent customer service in order to grow existing accounts.

Duties & Responsibilities

Account Operations Management

Identify and facilitate sales and business growth opportunities and keep the commercial goals on the operations leadership team's radar. Communicate with clients to understand their needs and explain product value. Build strong client relationships to maintain old business and acquire new business. Collaborate with various internal departments to ensure the fulfilment of all customer requests. Act as the client's representative in the organisation to ensure that their demands are met with a focus on improving the customer experience. Ensure the effective implementation of strategies and plans through thought leadership to achieve the highest level of performance and meet objectives. Maintain an extensive network of internal and external contacts to ensure that key accounts are optimally managed. Lead relationship building initiatives with principal vendors, including negotiations regarding pricing, procurement, and inventory control.

Governance, Risk and Business Continuity Management

Stay up-to-date on new trends and innovations in operations. Manage business risk through continuous internal and external monitoring of business impact and changes in stakeholder needs. Lead and guide improvement projects that will increase profits or protect against risks in the function. Establish and maintain the highest ethical standards in operations practices.

External Parties and Relationship Management

Oversee relationships with service providers and partners, ensuring all services are delivered properly, and evaluate the performance of consultants. Communications & Working Relationships: Internal: Head of Sales, Exco, and Head of Business Unit Functions within the company. External: Clients, Partners, Consultants, and Service Providers.

Desired Experience & Qualification

At least 5 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver, and grow accounts. At least 5 years' experience in Asset Financing or technology solutions sales with a successful track record in selling high-end services & solutions in the relevant industry. Experience with large enterprise clients. Tertiary qualification, preferably an IT background. Sales-related training. Good business acumen. Corporate governance knowledge. Familiarity with auditing processes. Relevant industry / domain knowledge. Leadership skills. Conflict management capabilities. Professionalism. Presentation skills. Customer relationship management experience.