Account Manager Aviation

Sasol Ltd.; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading global energy and chemicals company is seeking a skilled individual to manage customer relationships and drive profitability through effective account management. The ideal candidate will have a Bachelor's degree in Business Management and over 6 years of relevant experience. You'll develop sales plans, enhance customer satisfaction, and ensure operational excellence while contributing to a diverse and inclusive workplace.

Qualifications

• 6+ years of relevant experience required.
• Experience in managing customer relationships.
• Ability to optimize production facilities.

Responsibilities

• Manage customer relationships according to market segment.
• Develop and implement sales plans to meet targets.
• Provide expert knowledge for operational excellence.

Skills

TC_Products / Services Management and Development

TC_Customer and Market Analysis

LC_Commercial Agility

LC_Business Ownership

LC_External Focus

LC_Customer Centricity

TC_Commercial Acumen

LC_Inspirational

LC_Builds Talent

LC_Developing Self

LC_Partnerships

LC_Delivery Excellence

Education

University Bachelor's Degree in Business Management

Job description

Company : Sasol

Sasol is a global integrated chemicals and energy company with a 75-year heritage.

Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally.

When you join Team Sasol, you are joining a company that puts people at the center of everything we do.

Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion.

Closing Date

19 November

OME

MSA : Energy Marketing & Sales

Purpose of Job

Manage customers relationships in designated geographical areas / regions according to specific market segment (Aviation).

Maximize short- and long-term profitability of the company through the effective management of the allocated customer accounts and to grow these accounts according to a set account strategy.

Key Accountabilities

• Account planning, execution and decision making to assist other stakeholders in the value chain to plan and optimize production facilities.
• Sales plans developed to meet volume and margin targets and implementation of actions against plan in the area of responsibility.
• Meet monthly forecast sales volume and budget.
• Manage customer accounts in line with the company's value proposition and policies.
• Manage the delivery of the value proposition to the customer.
• Monthly and daily planning of customer visit schedule (engagement plan and execution).
• Monthly planning to facilitate engineering service delivery within approved budget and manage the asset register by taking ownership of the process to ensure accuracy of asset data.
• Manage own cash fixed costs within the approved target.
• Anticipate credit needs for customers and proactively arrange for appropriate action.
• Fully understand internal processes to ensure effective management of accounts.
• Provide input and recommendations on claims related to volume discrepancies, contaminations.
• Installation of additional storage capacity or electronic tank gauging systems etc.
• Manage resolution of complaints / queries by taking ownership and provide continuous feedback to all stakeholders.
• Ensure that all sites are supplied as per customer requirement.
• Customer relationships are maintained at HQ and operational levels.
• Single point of contact for any customer requirements including product performance, pricing, account issues and supply.
• Ensure that customers are retained and that efficiencies are identified that protects and / or improves volumes and margins.
• Accountable for the implementation of any identified synergies.
• Organization and follow up to improve the Sasol brand image and customer focus.
• Provide expert knowledge and support to ensure operation excellence and application of operating standards.
• Reporting on performance of portfolio and accurate document & record control.

Formal Education

University Bachelor's Degree in Business Management

Min Experience

6+ relevant years

Required Personal and Professional Skills

• TC_Products / Services Management and Development
• TC_Customer and Market Analysis
• LC_Commercial Agility
• LC_Business Ownership
• LC_External Focus
• LC_Customer Centricity
• TC_Commercial Acumen
• LC_Inspirational
• LC_Builds Talent
• LC_Developing Self
• LC_Partnerships
• LC_Delivery Excellence

Sasol is an equal opportunity and affirmative action employer.

Inspired by our Purpose of "Innovating for a better world", Sasol acknowledges that diversity is intrinsic to the fabric of our organization and is the key to our growth and success.

Sasol is committed to the full inclusion of all suitably qualified individuals.

Preference will be given to applicants from designated groups and people with disabilities according to Sasol's Employment Equity Plan.

This includes reasonable accommodation to enable individuals with disabilities to perform essential job functions.

Our automated process is designed to efficiently assess a large volume of applications.

Should you not hear from us within 60 days of the advert closing then kindly consider your application unsuccessful.

Thank you once-more for your interest in Sasol as your employer of choice, and we wish you all the best with your career aspirations and future applications with us.